Deco Department Manager

Job Title

Pay Range : $19.32 - $37.08

Purpose : Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development.

Major Responsibilities

Customer Service :

• Drive, teach and adhere to the P's of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services
• Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service
• Strategically merchandize and utilize the company guidelines to outline merchandising practices
• Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management
• Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers

Work as KCM or Manager on Duty as required

Administrative :

Supervisory :

Store Operations :

Minimum Eligibility Requirements

Three to five years retail management experience and proven ability direct operations. Ability to perform in a high volume, highly complex location. Ability to demonstrate initiative and be a self-starter. Demonstrated proficiency in recruiting, hiring, and training associates. Excellent communication, interpersonal and analytical skills. Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency. Demonstrated ability to increase the company's overall market share. Must possess excellent customer service skills and work well under pressure

Working Conditions (Travel, Hours, Environment)

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical / Sensory Requirements :

Store Hours :

Monday - Friday 7 : 00 AM - 8 : 00 PM

Saturday 8 : 00 AM - 7 : 00 PM

Sunday 10 : 00 AM - 6 : 00 PM

Pickup Hours :

Monday - Friday 7 : 00 AM - 7 : 00 PM

Saturday 8 : 00 AM - 7 : 00 PM

Sunday 10 : 00 AM - 6 : 00 PM

Benefits & Rewards :

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals : 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including : Paid vacation and sick time for eligible associates

Paid holidays plus a personal holiday

Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity :

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to any legally protected status outlined above.