Program Manager

Must Have Technical/Functional Skills

• Program management experience using a formal methodology including Agile, scrum, Waterfall
• At least 5 Years of as a Project/program Manager or Scrum Master​
• CSM Certified is nice to have
• Create project plans which includes scope, schedule, cost, quality, organization, communication, staffing, risk and issue management
• Define project plan with Reliability Engineering and Facilities
• Facilitate, attend, scribe and distribute meeting minutes
• Provide cutover weekend coordination and communication
• Drive project execution by monitoring project status, gathering customer responses and needs, monitoring project scope and watching for potential roadblocks
• Reporting & communicate on day-to-day activities to required stakeholders
• Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Relationship-driven with ability to interact with a wide range of individuals
• Creative and proactive problem solver
• Self-motivated with ability to work well in teams and cross-departments
• Ability to thrive in a fast-paced environment
• Organized with strong attention to detail and effective documentation skills
• Motivated to work both independently and in a team setting
• Strong with Confluence, SharePoint, JIRA and MS Office tools

Experience Required

• Impact and influence – In times of high pressure, you listen to different perspectives, evaluate, persuade and carefully shape team's work to deliver truly impactful results.​
• PMP Certification with 1-2 years of working experience as Business Analyst or Developer​
• Knowledge in BI tools (Tableau, PowerBI, Metrics Insight , streaming technologies.
• Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure
• Creative and proactive problem solver
• Self-motivated with ability to work well in teams and cross-departments

Roles & Responsibilities

•Oversee project execution by developing and managing detailed project plans, which include scope, schedule, cost, quality, organization, communication, staffing, risk, and issue management.

•Utilize formal project management methodologies, including Agile, Scrum, and Waterfall, to ensure effective and efficient project delivery.

•Facilitate and attend project meetings, scribe and distribute meeting minutes, and provide comprehensive cutover weekend coordination and communication.

•Drive project execution by continuously monitoring project status, gathering customer feedback, and identifying potential roadblocks, while reporting on day-to-day activities to stakeholders.

•Proactively identify and solve project-related issues, demonstrating creativity and resourcefu