Pharmacy Technician

Pharmacy Technician / Account Manager: Bridging Fulfillment & Client Care

Location: Stockton, California

Position Type: Full-Time

Industry: Mail Order & Specialty Pharmacy

Are you a licensed Pharmacy Technician who excels at both clinical fulfillment and high-level problem-solving? We are seeking a Pharmacy Technician / Account Manager to join our team. This unique hybrid role balances hands-on mail order pharmacy operations with dedicated account management, ensuring that our providers and patients receive seamless, accurate, and efficient service.

Available Shifts (Monday – Friday)

We are currently hiring for the following shifts to support our 24-hour production cycle:

• 2nd Shift: 6:30 AM – 3:30 PM
• 3rd Shift: 8:30 AM – 5:30 PM

The Role: Operational Excellence & Relationship Management

In this position, you will own the lifecycle of an order—from the initial pharmacy fulfillment to the final delivery—while acting as a strategic point of contact for our most important accounts.

Pharmacy Fulfillment & Operations

• Prescription ProcessingProcess and package prescriptions for shipment while adhering strictly to state and federal regulations.
  
• Quality AssuranceEnsure accurate labeling, comprehensive documentation, and rigorous quality checks for every order.
  
• Workflow CoordinationAssist in refining daily workflows to maximize efficiency and meet critical daily production and shipping targets.
  
• ComplianceSupport regulatory standards by following Standard Operating Procedures (SOPs) and documenting all activities with precision.
  

Account Management & Communication

• Primary Point of ContactServe as the lead contact for clinics, providers, and high-volume customers, managing their unique needs and escalations.
  
• Issue ResolutionProactively identify and resolve discrepancies, shipping delays, or fulfillment challenges to prevent service interruptions.
  
• Client TrackingMonitor order statuses in real-time, providing timely updates to stakeholders and maintaining accurate records in the pharmacy management system.
  
• Stakeholder CollaborationCoordinate across internal teams—including pharmacists and shipping staff—to ensure seamless service delivery.
  

What You Bring to the Team

• LicensureMust hold an
  active Pharmacy Technician license/registration in the state of practice.
• Experience1–3 years of pharmacy technician experience is required; a background in
  mail order or specialty pharmacy is highly preferred.
• Technical ProficiencyStrong skills in pharmacy management software, shipping systems, and Microsoft Office tools.
  
• EducationHigh school diploma or equivalent (pharmacy technician training program preferred).
  
• Core SkillsExceptional organizational abilities, a problem-solving mindset, and the ability to manage multiple high-priority tasks simultaneously.
  

Knowledge, Skills, and Abilities

• Detail-OrientedHigh level of accuracy in labeling and documentation to ensure patient safety.
  
• Problem-SolverTenacious ability to handle urgent requests and resolve fulfillment hurdles quickly.
  
• CommunicatorAbility to bridge the gap between internal pharmacy operations and external client expectations with professional clarity.
  

Ready to combine your pharmacy expertise with a passion for client success? Apply today!