Support Specialist

A company is looking for a Support Specialist (Temporary) to assist users and troubleshoot technical issues.

Key Responsibilities :

Answer user questions and provide education on technical topics through written communication

Maintain knowledge of the application and identify issues while prioritizing user retention

Meet performance expectations and engage with colleagues to foster a positive team environment

Required Qualifications :

Technically proficient with a strong ability to learn quickly

Adaptable to change and comfortable with repetitive tasks

Self-motivated with a focus on user service and resourcefulness

Maintains a positive attitude and is professional and accountable

Team-oriented mindset with a willingness to seek feedback