Principal Support EngineerVirtualVocations • West Palm Beach, Florida, United States

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Principal Support Engineer

VirtualVocations • West Palm Beach, Florida, United States

[job_card.variable_days_ago]

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[job_card.full_time]

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A company is looking for a Principal Support Engineer - Cloud Migrations.

Key Responsibilities

Support enterprise customers during their migration to the cloud by providing technical expertise and guidance

Collaborate with internal stakeholders to develop holistic solutions that address customer migration challenges

Mentor and build capabilities within the support engineering team to enhance overall support quality

Required Qualifications

10+ years of experience in support, software services, or system administration for large platforms

5+ years of experience working with Enterprise Customers in a high-touch support model

Strong database skills, including proficiency in SQL queries

Experience with network technologies and identity technologies (e.g., SSO, LDAP)

Familiarity with cloud-based platforms, application servers, and systems architecture

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