Operations Manager

Job Overview :

We are seeking a proactive and detail-oriented Operations Manager to lead and oversee daily operational activities for a services based business delivering live event production, entertainment coordination, growing retail experience and event logistics.  This role involves managing a team of direct reports, focusing on team works, establishing / improving core processes, building and managing workflows, and driving operational excellence to meet organizational goals. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to thrive in a fast-paced environment.

Key Responsibilities :

• Team Leadership :  Manage, mentor, and develop a team of four direct reports, fostering a collaborative and high-performing environment.
• Team member 1 on 1s
• Group Goals
• Personal Development Goals
• Time Management
• Employee Handbook / Training
• Operational Efficiency :  Oversee daily operations to work to establish new processes that are efficient, cost-effective, and aligned with organizational objectives.
• Job Planning
• Day to Day / Weekly scheduling of staff
• Develop and implement core processes for the following
• Production / Event Workflow
• Rental  Dry or Staffed
• Warehouse Inventory
• Asset Tracking / Management
• Performance Monitoring :   Develop and track key performance indicators (KPIs) and analyze operational data to identify areas for improvement and implement solutions. This may include evaluation of event P&Ls, staff hours, and operational costs.
• Process Improvement :  Address operational challenges proactively and implement solutions to minimize disruptions.
• Qualifications
• Must have prior experience managing a team of direct reports
• Must be able to work on site with flexible hours to meet client needs
• What we Offer
• Small Team dynamics working directly with ownership
• Great Compensation & Benefits
• Fast paced growing business environment
• Compensation will be based on experience with a target range between 80-120K