Customer Service RepresentativeTwo Men and a Truck • Tempe, AZ, United States
Customer Service Representative
Two Men and a Truck • Tempe, AZ, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Provide outstanding customer service on all calls and online inquiries. Recommend moving services and products based on cost, availability, and customer specifications. Input information into internal move software to provide accurate moving estimates and schedule moves. Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. Collaborate with sales and marketing staff to develop and execute sales and marketing plans Prepare move-related paperwork and documents. All other duties as assigned. High school diploma or GED; Associate degree in a related field preferred. At least 3 years of sales experience. Strong ability to overcome customer objections. Excellent customer service skills : effective listening and communication. Ability to multi-task and enter customer data into move software while on the phone. Confidence to initiate customer contact and comfortable asking for the sale. Willing to submit to pre-employment background check and drug screen. Creative problem-solving skills. Exceptional organization and time management skills. Strong team player who works productively with a wide range of people and personalities. Bilingual is a plus.
TWO MEN AND A TRUCK is NOW HIRING an enthusiastic, sales focused individual! In this role, you will use your strategic / assumptive selling skills and in-depth knowledge of company services to build relationships with our customers. This role is for those who are self-starting, enjoy a fast-paced work environment and want to aggressively grow in their career.
What We Offer
- Base pay of $17 - $21 per hour, DOE.
- Opportunities to earn commission on sales.
- Health insurance available.
- Career advancement opportunities for Sales Team Lead.
What You'll Do
What We're Looking For
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Tempe, Arizona. The employer at this location is TMTPHX LLC.
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Customer Service Representative • Tempe, AZ, United States
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