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Customer Service Agent
Customer Service AgentHustle Notice Biz • Miami, FL, US
Customer Service Agent

Customer Service Agent

Hustle Notice Biz • Miami, FL, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Customer Service Agent

Position Title : Customer Service Agent Department : Customer Support Employment Type : Full-time

Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Agent to join our dynamic team. As a crucial point of contact for our customers, you will play a vital role in ensuring that each interaction is personal, informative, and efficient. Our commitment to providing exceptional customer service drives everything we do, and we are looking for individuals who share that passion.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and live chat
  • Provide accurate information regarding products and services
  • Resolve customer complaints and issues in a timely manner
  • Document customer interactions and maintain detailed records
  • Assist customers in navigating our website and using our products
  • Identify opportunities for enhancing customer experience and provide feedback

Skills, Knowledge and Expertise

  • Proven experience in a customer service role
  • Excellent verbal and written communication skills
  • Strong problem-solving and analytical abilities
  • Ability to work in a fast-paced environment
  • Familiarity with customer service software and tools
  • High school diploma or equivalent; additional education in a related field is a plus

    • Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement

    • About Hustle Notice Biz

    We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

    Our Hiring Process

    Stage 1 : Applied

    Stage 2 : Review

    Stage 3 : Interview

    Stage 4 : Hired

    Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

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