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Onboarding Specialist
Onboarding SpecialistCovenant Logistics • Chattanooga, TN, US
Onboarding Specialist

Onboarding Specialist

Covenant Logistics • Chattanooga, TN, US
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

The Onboarding Specialist is a key driver of the new hire experience, partnering across the enterprise to deliver a people-first onboarding journey rooted in servanthood, empathy, and virtue, ensuring new team members and hiring leaders feel supported, informed, and set up for success from day one.

Responsibilities

  • Draft and distribute offer letters
  • Process, track, and maintain new hire documentation, including background checks, employment verifications, drug screens, and required onboarding paperwork.
  • Serve as a primary point of contact for candidates by responding to questions and providing guidance throughout the offer and onboarding process.
  • Partner with hiring leaders to address questions or issues related to offers and onboarding requirements, ensuring timely resolution.
  • Maintain and update onboarding status tracking tools to ensure accurate, real-time visibility of candidate progress.
  • Identify opportunities to enhance onboarding processes and improve the overall candidate experience through continuous feedback and collaboration.

Knowledge, Skills, and Abilities

  • Strong internal and external customer service skills
  • Excellent organizational and interpersonal skills
  • Working knowledge of Microsoft Office products. Strong Excel skills are a plus.
  • Prior ATS experience is a plus.
  • Ability to work effectively and collaboratively in a team environment and communicate / work well with others.
  • General knowledge of Talent Acquisition and / or Human Resources best practices and processes.
  • Education / Experience

  • High School Diploma required.
  • 1 year of customer service experience in a high volume fast-paced environment is preferred.
  • Experience with multi-state environment preferred
  • Logistics / Trucking Industry experience a plus
  • Experience with rapid and complex changing work environment
  • Competitive Compensation

    We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

  • Pay Range : $19.23-$29.87
  • Pay Grade : 6
  • 401(k) Match : Build your future with our generous company match.
  • Serious Health Condition Pay : Financial protection when it matters most.
  • Robust Health & Wellness Benefits

    Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind :

  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance
  • Time to Recharge

    We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work :

  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer
  • Culture-Driven Perks

    We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday :

  • Casual Dress Code : Dress for your day.
  • Tuition Reimbursement : Advance your education with financial support.
  • Employee Discount Program : Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance : Meaningful support for growing families.
  • Employee Assistance Program (EAP) : Confidential, 24 / 7 support for life’s challenges.
  • Pet Insurance : To protect your furry family members
  • Covenant Logistics is an Equal Opportunity Employer

    Disability / Veteran

    VEVRAA Federal Contractor

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