Senior Helpers
Senior Helpers is a growing in-home care agency serving seniors and their families. We’re looking for a dependable, customer-service-driven Client Support & Operations Assistant to help manage phones, billing support, and day-to-day operational gaps as we continue to scale.
This role is ideal for someone who thrives in fast-paced environments, enjoys helping people, and can adapt to changing needs throughout the day.
Phone & Client Support (Primary Focus)
Answer incoming calls from clients, caregivers, and referral partners
De-escalate concerns, listen empathetically, and route calls appropriately
Serve as a reliable “first line” support so schedulers and leadership can stay focused
Provide coverage through 5:00 PM on assigned days
Billing & Payroll Support (10–15 hrs/week, varies)
Assist with billing and payroll tasks including:
Declined payments
Long-term care (LTC) insurance follow-ups
Deposits, refunds, and basic payment issues
Work closely with leadership to resolve issues efficiently
Operational Gap Coverage
Step in when team members are out or overloaded
Assist with light scheduling support when needed
Transfer calls appropriately to HR, Nursing, Scheduling, or Leadership depending on the situation
Flexible Weekend Support
Availability to support phones or urgent issues on weekends
Schedule is flexible and planned in advance when possible
Strong customer service and communication skills
Comfortable handling phones and difficult conversations
Organized, calm under pressure, and adaptable
Basic comfort with billing, payments, or administrative work (training provided)
Ability to triage issues and know when to escalate
Experience in healthcare, home care, or customer support is a plus (but not required)
Mix of scheduled hours and flexible support as needed
Competitive hourly pay based on experience
Opportunity to grow into other departments (HR, Scheduling, Operations) over time
Supportive leadership team
Mission-driven work helping seniors and families
Flexible schedule
Real opportunity to grow as the company expands
Office Assistant / Client Services Support • Albuquerque, NM, US
We are seeking an Insurance Support Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving issues.You will perform cle...[internal_linking.show_more]
In this role, you will help support customers by responding to inquiries, assisting with service requests, and ensuring each client receives prompt and professional assistance.This position is idea...[internal_linking.show_more]
The Client Accounting Specialist is an accounting support position in a fast-paced centralized accounting services environment providing financial services to community associations.Assist with in ...[internal_linking.show_more]
USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[internal_linking.show_more]
AO Globe Life is hiring motivated professionals who are ready to transition into a remote, purpose-driven career with long-term growth potential.This opportunity is ideal for individuals coming fro...[internal_linking.show_more]
We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...[internal_linking.show_more]
Central Office Installer (Levels 1-4).FULL-TIME | NATIONWIDE TRAVEL | MUST BE WILLING TO TRAVEL FOR 4 WEEKS AT A TIME.Location: Nationwide (Travel-based).Company: E-3 Technical Solutions.At E-3 Tec...[internal_linking.show_more]
Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness.AHCH provides a distinctive continuum of integra...[internal_linking.show_more]
We are currently looking for a motivated and friendly Customer Service Representative to join our team.Find out more about this role by reading the information below, then apply to be considered.Th...[internal_linking.show_more]
Work From Home - Client Support Manager.Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level.Typical day-to-day tasks include:.Co...[internal_linking.show_more]
Office Assistant LOCATION: Gateway Medical Sobering Who are we?.HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health rel...[internal_linking.show_more]
Provides clerical and administrative support for the Purchased/Referred Care (PRC) program.Receives, processes, and maintains PRC referrals, documentation, and records.Assists with scheduling and t...[internal_linking.show_more]
A local restoration company in Albuquerque is seeking a Service Coordinator to manage technician scheduling, handle customer communication, and oversee billing processes.The ideal candidate will be...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
VIP staffing is Immediately hiring a – Service Coordinator / Dispatch & Billing.Monday-Thursday 8am- 5pm and Friday 8am-4pm.Position Summary- As a Service Coordinator/Dispatch & Billing you will: ....[internal_linking.show_more]
Certified Occupational Therapist Assistant.AlliedTravelCareers is working with AHS Staffing to find a qualified Certified Occupational Therapist Assistant (COTA) in Albuquerque, New Mexico, 87111!....[internal_linking.show_more]
The Manager, Client Services, is responsible for day-to-day operational oversight of Client Services with direct leadership of department Team Leads and Mentors.This role partners closely with the ...[internal_linking.show_more]
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported.We pride ourselves on the team t...[internal_linking.show_more]
