Used Car Product Specialist

Join Fox Hyundai Kia in Grand Rapids, MI, as a Full-Time Used Car Product Specialist and be part of a dynamic team focused on providing exceptional customer experiences. This onsite position offers the opportunity to interact closely with customers, helping them find the perfect pre-owned vehicle that fits their needs. Embrace a culture that promotes fun, enthusiasm, and teamwork while contributing to a high-performance environment. As a Product Specialist, you will gain in-depth knowledge of the automotive industry and the latest market trends, positioning you as a trusted advisor to clients.

The fast-paced atmosphere ensures every day is engaging and fulfilling, allowing you to thrive personally and professionally. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts.

What's your day like?

As a new Full-Time Used Car Product Specialist at Fox Hyundai Kia, you can expect a busy and rewarding day-to-day schedule. Your primary responsibility will be assisting customers in selecting the right pre-owned vehicles, providing them with detailed information on features, benefits, and financing options. You'll be engaging with customers both in person and over the phone, answering inquiries, and building rapport. Your typical work week will run from Monday to Saturday, with one scheduled day off during the week to ensure a balanced workload. Daily tasks will include conducting vehicle walkarounds, managing inventory, and collaborating with the sales team to achieve performance targets.

You will also participate in regular training sessions to stay updated on product knowledge and industry trends. Expect a fast-paced environment where teamwork and customer focus are essential to your success.

What we're looking for in a Used Car Product Specialist

To be successful as a Used Car Product Specialist at Fox Hyundai Kia, certain skills will be essential. Strong communication abilities are crucial, as you will frequently interact with customers, providing them with clear and comprehensive information. Active listening skills will help you understand customer needs and preferences, enabling you to deliver tailored recommendations. A customer-focused mindset is vital, as your primary goal will be to ensure a positive buying experience.

Being enthusiastic and approachable will not only create an inviting atmosphere but also foster trust with your clients. Strong interpersonal skills are necessary to build lasting relationships with customers and collaborate effectively with your team members. Additionally, having a solid understanding of the automotive industry and market trends will enhance your credibility and effectiveness. Adaptability in a fast-paced environment will also be key, allowing you to manage multiple tasks and respond to customer inquiries efficiently.

Your next step

Does this job look like the right fit for you? If so - apply today! We look forward to meeting you!