Sales Manager - Group Sales

Sales Manager - Group Sales

Hilton Waikiki Beach Resort & Spa is seeking a driven and strategic Group Sales Manager to lead our group business efforts in one of the world's most iconic destinations. This role is ideal for a self-starter who thrives in a fast-paced hospitality environment and excels at building lasting client relationships. You'll be responsible for generating group room revenue, converting leads, and ensuring seamless execution of group eventsall while upholding Hilton's brand standards and delivering genuine Hawaiian hospitality.

The ideal candidate will be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Must also be able to work independently and complete assignments within parameters of instructions given, prescribed routines, and standard accepted practices. Compensation is based on a fixed salary. No commission or performance bonuses are offered.

Our benefit package includes:

• Hilton Travel Benefit
• Paid Vacation
• Paid Sick Leave
• Group Health (Medical/Dental/Vision/Prescription Drug plans)
• Health insurance Opt-Out option
• Group life insurance
• 401(k) match and more

Key responsibilities include:

• Develop and execute strategic group sales plans tailored to the Hawaii market
• Drive group bookings across corporate, leisure, and SMERF segments to meet and/or exceed hotel sales goals
• Conduct site visits, presentations, and outside sales calls
• Negotiate contracts and collaborate with revenue management to maximize profitability
• Coordinate with internal departments to ensure flawless group experiences
• Maintain accurate records in Hilton CRM systems and prepare performance reports
• Represent the hotel at trade shows, tourism boards, and industry events
• Monitor competitor activity and market trends to maintain a competitive edge

Qualifications include:

• Bachelor's degree in Hospitality, Business, or related field preferred or, an equivalent combination of education and experience
• 3+ years of hotel group sales experience, ideally in resort or destination markets
• Proficiency in Delphi, OnQ R&I, and Microsoft Office Suite
• Strong communication, negotiation, and presentation skills
• Familiarity with Hawaii's tourism landscape and seasonal travel patterns
• Valid driver's license and ability to travel locally and occasionally out-of-state

Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Cindy Fujioka at cindy.fujioka@hiltonwaikikihotel.com or call 808-921-5504 to let us know the nature of your request.