Administrative Assistant

Administrative Assistant

Primarily responsible for providing administrative assistance to assigned Community Managers which includes customer service, preparing / mailing violation letters and overall administrative duties that lead to the success of on-going projects.

Position Responsibilities :

• Provides direct support to assigned Community Managers in order to meet community standards.
• Addresses customer issues and ensures effective, long-term solutions.
• Provides customer service to homeowners via phone and email.
• Provides support to community managers which includes answering phones / returning calls, composing correspondence, sending / receiving faxes, creating and maintaining spreadsheets, etc.
• Maintains an effective process for tracking architectural submittals.
• Arranges Board of Directors (BOD) meetings (times / locations) and prepares all correspondence necessary to notify parties and updates, prepares and mails BOD meeting packets.
• Ensures necessary information is organized and accessible to Community Managers on the day of BOD meetings.
• Works with vendors to provide direction and collect bids per the manager.
• Maintains strict adherence to community and company deadlines.
• Performs other related duties as directed.

Knowledge, Skills and Abilities :

Physical Demands & Work Environment :

Education :

Required : High School or better.

Experience :

Required : 2 years : High school diploma or GED and two (2) years of full time, paid, professional experience working in an administrative role supporting management within a fast faced, high volume office / customer service environment.

Preferred : 3 years : High school diploma or GED and three (3) years of full time, paid, professional experience working in an administrative support role within an HOA / Property Management organization.