Responsibilities
Leverage the existing customer database using data mining tools such as Automotive Mastermind, vAuto Reports, and referrals from sales and service teams to identify opportunities for vehicle upgrades and acquisitions.
Maintain daily communication with current and potential customers through phone calls, emails, and in-person interactions. Proactively schedule vehicle appraisals, clearly explain the process, and ensure consistent, timely follow-up.
Collaborate with the Used Car Manager to identify current vehicle needs and align acquisition efforts with inventory goals.
Manage vehicle sale inquiries by accurately entering customer and vehicle data into appraisal platforms such as AccuTrade and vAuto. Run CARFAX reports, review vehicle history and service records, confirm completed inspections, and ensure appraisal details reflect the actual condition of the vehicle. Assist with pricing and finalizing appraisals.
Participate in management meetings to review objectives, planned activities, performance metrics, and continuous improvement strategies.
Deliver exceptional customer service with a professional, outgoing, and friendly demeanor. Demonstrate strong attention to detail and follow-through during the acquisition process, including handling all purchase paperwork and ensuring timely resolution of any post-sale payments to maintain customer satisfaction.
Requirements
Benefits
We don’t believe in a one-size-fits-all approach to employee benefits. Our programs are designed to support you at work and at home :
PTO begins accruing on your first day
Sheehy Auto Stores is an Equal Opportunity Employer.
We are committed to creating a diverse and inclusive workplace. All employment decisions are made based on qualifications, merit, and business needs, without regard to race, color, religion, gender, age, disability, or other protected characteristics.
Acquisition Specialist • Richmond, VA