Commercial HVAC Service Technician

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Commercial HVAC Service Technician for our client in the HVAC Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Permanent position, and the client is looking for someone to start immediately.

Duration : Full-time

Salary : $32.00-$52.00 / Hourly

Role : Commercial HVAC Service Technician

Primary Skills : Engineering

Role Description : The Commercial HVAC Service Technician must have 5+ years of experience. This position requires you to troubleshoot, repair, maintain, and install commercial HVAC and related equipment as assigned.

You must also assume day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost-effective manner.

Essential Duties and Responsibilities :

This job description gives an overview of the overall essential functions, competencies, skills, and abilities of the Service Technician role. To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties may be assigned :

• Able to respond to the heavy workload of service calls in a professional manner.
• Communicates effectively with customers, regardless of their level of technical knowledge : can explain to customers the cause of their problem and the remedy; if a problem has not been repaired, explains the situation and recommends next steps.
• Able to follow and utilize troubleshooting guides to identify problems in a short period of time
• Consistently checks system operations and safety and limit controls before leaving job locations
• Ensures customers’ questions / concerns have been addressed before leaving the work site
• Uses proper tools and instruments while troubleshooting
• Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems
• Schedule arrival and departure with customers
• Communicates tactfully to offer suggestions if system problems are caused by the customer
• Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance
• Promptly and accurately completes all required paperwork
• Keeps supervisor and manager informed of new developments, changes, or customer complaints
• Completes service reports daily : obtains customer signature on all service reports
• Signs up for memberships and technical organizations to improve knowledge and skills
• Keeps technical knowledge current regarding equipment and concepts
• Searches out and reads applicable manuals

Requirements :

Education : High School

Experience : Minimum 5+ years of experience

Travel : No

Local Preferred : Yes

Note : Must be able to work on a W2 basis (No C2C)