Clinic Services Rep

Job Description
Additional Information About the Role Full-time, Benefits Eligible, 401K & Pension Join the Clinic Administration team at our Center for Outpatient Health location. Great opportunity to learn and grow with BJC. Position requires customer service experience, strong work ethic, and teamwork. Come thrive with BJC HealthCare! Schedule: Monday-Friday 8:30-5:00, no weekends, no holidays 40 hours Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Obstetrics/Gynecology clinic serves women from diverse socioeconomic and cultural backgrounds, the majority of whom come from the St. Louis metropolitan area. Any woman, regardless of age, is eligible to receive care in the OB-BYN Clinic. Patients are seen for routine OB-GYN care including prenatal care, well women exams, and family planning. The OB-GYN Clinic provides outpatient OB-GYN care and nursing care through health promotion, prenatal screening, diagnosis, treatment, and education. Preferred Qualifications Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. Responsibilities Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage. Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries. Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out. Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more. Minimum Requirements Education High School Diploma or GED Experience <2 years Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Pension Plan*/403(b) Plan funded by BJC 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to www.bjctotalrewards.com/Benefits *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity EmployerQualifications
Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. Responsibilities Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage. Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries. Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out. Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more. Minimum Requirements Education High School Diploma or GED Experience <2 years Supervisor Experience No Experience
Responsibilities
Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. The Obstetrics/Gynecology clinic serves women from diverse socioeconomic and cultural backgrounds, the majority of whom come from the St. Louis metropolitan area. Any woman, regardless of age, is eligible to receive care in the OB-BYN Clinic. Patients are seen for routine OB-GYN care including prenatal care, well women exams, and family planning. The OB-GYN Clinic provides outpatient OB-GYN care and nursing care through health promotion, prenatal screening, diagnosis, treatment, and education.