Application and Billing Specialist

JOB DESCRIPTION

Summary / Objective :

The Application and Billing Specialist is responsible for implementing intake and billing systems for the Early Education departments of the Child and Family Division. They serve as an initial point of contact for prospective families, conducting outreach, assessing eligibility, managing the intake processes, and supporting the smooth transition of children into the program. This position works closely with the ERSEA Specialist to provide administrative support, maintain accurate records that meet or exceed all applicable local, state, and federal regulatory standards, and to support full family engagement and positive community relations.

Essential Functions

Enrollment and Intake Management

• Oversee the pre-application and application process, including contacting families, conducting interviews, collecting documentation, and managing the waitlist for all programs.
• Complete enrollment for Foundations for Learning families including obtaining required signatures, obtaining health clearance, and providing classrooms required documentation prior to the child's start date.
• Conduct thorough initial and three-year eligibility assessments, including required ERSEA interviews, for all current and potential participants.
• Collaborate with Education Managers to make timely participant selections. Communicate decisions effectively and work with program staff to ensure a seamless transition from intake to enrollment.
• Partner with the ERSEA Manager to implement activities that ensure full program enrollment.
• Participate in community events and collaborate with local organizations to promote program awareness and recruit families.
• Foster positive communication and interaction between colleagues, between staff and parents; and between staff and children in accordance with the Pyramid Model for supporting emotional competencies.
• Maintain effective communication channels to address family inquiries and manage selection and communication from the Kinderwait list.

Billing and Compliance

Communication and Professional Conduct

Competencies

Work Environment

The position works primarily in an office environment with required attendance and participation at community engagement and visibility events.

Physical Demands

Duties may require sitting, standing, or walking for long periods of time.

Position Type / Expected Hours of Work

Monday through Friday 8 : 00 am - 4 : 00 pm. Occasional evening work may be required.

Required Education and Experience

Other Duties

Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

EEO Statement

The Dimock Center values diversity and is committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law

Salary

The approved salary range for this role is $22.69 per hour to $33.71 per hour, dependent on candidate qualifications and related experience