Client Relations ManagerLifetime HOA Management • San Antonio, Texas, United States
Client Relations Manager
Lifetime HOA Management • San Antonio, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters_job_card.quick_apply]
[job_card.job_description]Review and approve board packets, meeting agendas, and community reports. Support community managers in handling complex homeowner issues, violations, or board disputes. Ensure timely follow-up on maintenance, compliance, and work order escalations. Help standardize operational processes across managed communities. Weekly Team meetings. Detail-Oriented : Must demonstrate exceptional attention to detail in reviewing work, identifying errors, and ensuring accuracy across all tasks and documentation. Strong Troubleshooting Skills : Able to analyze problems quickly and develop effective, sustainable solutions under pressure. Client & Employee Retention : Actively works to build trust and satisfaction among clients and team members, minimizing turnover and fostering long-term relationships. Team and Portfolio Management : Oversees a portfolio of accounts / projects while managing a diverse team to achieve performance targets and organizational goals. Assist Community Managers in the development of annual operating and reserve budgets. Support boards in compliance with Texas Property Code (or applicable local HOA law). Provide guidance on board elections, meeting procedures, and HOA legislation changes. Serve as a secondary point of contact for HOA board members when escalations arise. Conduct regular client check-ins to assess satisfaction and resolve concerns proactively. Mediate conflicts between homeowners, managers, and boards when needed. Maintain positive, professional relationships with all community stakeholders. Oversee use of HOA management software. Analyze team metrics related to response time, delinquencies, and task completion. Monitor community KPIs and implement improvements as needed. Train staff on software tools and ensure proper use of systems. 3+ years of experience in HOA community portfolio management 2+ years of supervisory or leadership experience Strong knowledge of HOA laws, governance, and best practices Excellent interpersonal, conflict resolution, and communication skills Experience managing budgets, vendor contracts, and financial reporting Proficiency in HOA management platforms and Microsoft Office Suite Industry certifications (e.g., CMCA, AMS, PCAM from CAI) Bilingual (English / Spanish) is a plus but not required High-Demand, High-Commitment Role : Requires dedication, resilience, and the ability to balance multiple priorities while delivering consistent results. Fast-Paced & Dynamic : Operates in a rapidly changing environment where responsiveness, adaptability, and quick decision-making are critical to success. Fast-Paced & Dynamic : Operates in a rapidly changing environment where responsiveness, adaptability, and quick decision-making are critical to success. Evening board meetings or weekend emergencies may be required Occasional travel for portfolio supervision or training events Monthly Stipend on top of Base Salary
Client Relations Manager
Job Summary :
The Client Relations Manager is responsible for overseeing a team of HOA Community Managers ensuring the effective management of multiple homeowners associations within each Community Managers assigned portfolio. This role provides leadership, mentorship, and operational oversight while maintaining compliance with governing documents, local / state HOA laws, and company standards. The Client Relations Manager acts as a liaison between board members, community managers, vendors, and executive leadership to maintain high-quality service and strong client satisfaction. The Client Relations Manager must provide and teach their team while ensuring the standards of Lifetime HOA Management are being met.
Responsibilities :
Leadership & Team Management
- Supervise a team of Community Managers and their own portfolios.
- Provide coaching, training, and performance evaluations for direct reports.
- Ensure consistent and professional service delivery across all communities.
- Assist with onboarding new managers and facilitating ongoing professional development.
- Reports directly to the Vice President of Client Relations.
Operational Oversight
Key Competencies
Financial Oversight
Compliance & Governance
Client Relations & Communication
Technology & Reporting
Qualifications : Required :
Preferred :
Work Environment :
Compensation :
[job_alerts.create_a_job]
Client Manager • San Antonio, Texas, United States
[internal_linking.similar_jobs]
As a Commercial Account Manager for Ellis Insurance Agency (EIA) we are responsible for supporting and servicing our clients with amazing customer service.
EIA is looking for a full-time Commercial ...[show_more]
This role is located 100% onsite in San Antonio, TX.Our team is supportive, engaged and enjoys working together to achieve shared goals.
We offer exceptional benefits and are committed to promoting ...[show_more]
The Client Relations Manager is responsible for overseeing a team of HOA Community Managers ensuring the effective management of multiple homeowners associations within each Community Managers assi...[show_more]
Inside Sales (Telesales) Client Manager.Join the Sales team as a Client Manager, taking ownership of a portfolio of U.You'll build relationships with clients who lease or purchase Xerox equipment, ...[show_more]
Licensed Marriage and Family Therapist (LMFT).Wage : Between $90-$127 an hour.Licensed Marriage and Family Therapist — Are you ready to launch or expand your private practice? .Headway is...[show_more]
Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...[show_more] Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online crypto / foreign exchange trading division,...[show_more] 
Nourish is on a mission to improve people's health by making it easy to eat well.Nutrition-related chronic disease is the largest and most overlooked crisis in the world.Food can be medicine : w...[show_more]
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.
We seek to be the #1 choice for the military...[show_more]
Customer Relationship Management Project Administrator II (Remote).Texas A&M University - San Antonio.We are seeking a data-driven professional to support Graduate and Undergraduate Admissions thro...[show_more]
Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great...[show_more]
As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ...[show_more] Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...[show_more] 
Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income.
We specialize in providing the tools, training, and support for motiva...[show_more]
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.
We seek to be the #1 choice for the military...[show_more] Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...[show_more] Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online crypto / foreign exchange trading division,...[show_more]
Commercial Insurance Account Manager
Ellis Insurance Agency, Inc • San Antonio, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Relationship Manager
Datamark, Inc. • San Antonio, TX, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Client Relations Manager
Lifetime HOA Management • San Antonio, Texas, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Manager
Xerox • San Antonio, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Licensed Marriage and Family Therapist
Headway • San Antonio, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Forex Currency Trader
Maverick Currencies • San Antonio, TX
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Forex / Currency Trader (Remote + Training) — San Antonio, TX | Full Time
Maverick Currencies • San Antonio, TX
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Provider Partnerships Manager (Territory Sales Manager)
Nourish • San Antonio, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Lead Corporate Affairs Business Partner, Insurance
USAA Careers • San Antonio, TX, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Manager
Xerox Corporation • San Antonio, TX, United States
Customer Relationship Management Project Administrator II (Remote)
InsideHigherEd • San Antonio, Texas, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Pharmacy Relationship Manager
America's Pharmacy Group, LLC • San Antonio, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Client Relations Coordinator
TradeJobsWorkforce • 78294 San Antonio, TX, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Equity / Option Trader
Maverick Currencies • San Antonio, TX
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Client Relations Specialist (Remote)
Hellosunshinetravels • San Antonio, Texas, United States
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Corporate Affairs Account Manager Lead, Content Studio
USAA Careers • SAN ANTONIO, Texas, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Remote Entry-Level Currency Trader
Maverick Currencies • San Antonio, TX
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Forex / Cryptocurrency Trader - Remote
Maverick Currencies • San Antonio, TX
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]