Business Intelligence Analyst

A Business Intelligence Analyst is a strategic thinker who combines expertise in data analysis, data visualization, and business acumen to transform complex data sets into actionable insights. This position will serve as the linchpin between IT and business goals, ensuring data-driven decision-making that aligns with organizational objectives.

Responsibilities

• Utilizes a variety of tools and methodologies to interpret trends, patterns, and predictions within business data, providing a foundation for improved efficiency, increased profitability, and competitive advantage.
• Performs detailed financial and operational analysis, and acts as a business partner to departments throughout the organization.
• Partners with department managers and their teams to improve understanding, insight, efficiency and effectiveness of operations and financials by designing and delivering relevant metrics and reports from LME’s systems/databases.
• Develops BI deliverables using Microsoft technologies.
• Develops database and data warehouse structures and coding in support of BI deliverables.
• Develop options for AI implementation and data/ process automation.
• Develops technical related documentation for BI deliverables (i.e. design & instructional documents).
• Assist with developing process improvement solutions and provide data insights to support such initiatives.
• Coordinates and facilitates design reviews with our business users and analysts.
• Provide insights to the various customer service departments on operational improvement using data.
• Develop data collecting mechanisms for various process inputs.
• Ensures compliance with configuration management standards and guidelines (i.e. version control, release management).
• Reports and tracks all BI testing processes and software related issues.
• Provides functionality updates to key personnel on new BI releases and general enhancements.
• Troubleshoots technical application problems and coordinates solutions with other support groups.
• Obtains regular processing reports to check for errors, assess/analyze errors and distinguishes between databases, application and customized application problems.
• Provides technical support for interfaces and troubleshoots and resolves any interface issues.
• Assists power users with various BI reporting tools and accessing corporate data sources.
• Assists with developing strategy for the installation and testing of major releases.
• Assists in providing supporting documentation for Data Warehouse systems.
• Train power users in various BI reporting tools and accessing corporate data sources.
• Plays a critical role in empowering stakeholders to make informed decisions that drive business success.

Competencies

• Bachelor's degree (B.S) in business, data management, computer science, or related field from four-year college or university and 2-4 years of relevant and related work experience.
• Advanced knowledge of Microsoft Office 365 (SharePoint, Teams, Access, Word, Excel, etc.).
• Knowledge and 1-2 years of experience with the Microsoft BI suite and/or other similar data management tools.
• Basic to Intermediate knowledge of T-SQL and PL/SQL.
• Demonstrated ability to analyze systems and processes in a business environment.
• Demonstrated ability to make decisions; support and explain reasoning for decisions; include appropriate people in decision-making process.
• Demonstrated ability to set and achieve goals.
• Good communication skills.
• Ability to work on multiple requests, issues and/or problems at a time.
• Demonstrated ability to meet productivity standards and complete work in a timely manner; strive to increase productivity in a constantly changing environment.
• Travel domestically and internationally up to 10% of the time.
• Ability to obtain and maintain a valid driver’s license and passport.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.