Residential Program Manager

Job Description

Job Description

Description : Job Summary :

The Residential Program Managers are responsible for developing, implementing, driving, and reviewing programs that provide our clients with the resources to achieve increased levels of independence as well as personal safety to achieve their individual life goals. As members of A New Leaf’s Leadership team, Program Managers demonstrate our core values by consistently delivering a high level of professionalism, developing bold initiatives and exceptional customer service to clients and employees, and ensuring our services are always client focused. This position is expected to uphold the mission and values established by A New Leaf, Inc.

Responsibilities :

1. Responsible for the overall management and oversight of an assigned portion of the Residential Division, ensuring all residential program services provided are focused on the specific needs of the individuals served.

2. Collaborates with the Residential Director to develop and administer programs, procedures, and guidelines to help align the Residential Division with the strategic goals of the company.

3. Develops and maintains positive relationships with outside partners via collaboration with state case managers, other agency providers, I / DD organizations, and the community-at-large.

4. Assists Residential Director in Implementing all program developments to ensure proper execution and continuing follow up to ensure we are meeting the needs of the clients served and the mission of A New Leaf, Inc.

5. Supervises a dynamic caseload by working in conjunction with Residential Program Coordinators and Direct Care Staff, ensuring client plans are implemented and followed, IP & Team Meetings are attended, monthly and quarterly reporting is submitted, required site visits are accomplished, and any transitional needs are met for the clients served.

6. Monitors the residential “Rep Payee” program, working to ensure all aspects of income, Trust Balance, distributions, and expenditures are working as outlined by the program.

7. Ensures that staffing levels are maintained within the assigned caseload as well as the continued coaching & development of active employees.

8. Assure compliance with all state, local and federal regulations.

9. Establishes and maintains a positive relationship through communication and collaboration with other divisions, direct and in-direct staff, clients, client teams, vendors, and funding agencies, ensuring the A New Leaf, Inc. Residential Division is always friendly and welcoming.

Requirements : Leadership Skills :

• Excellent Communication
• Persuasion & Influencing
• Innovation & Creativity
• Effective Decisiveness
• Ability to Act Proactively
• Ability to Delegate
• Ensure Effective Collaboration
• Team Building
• Inspire & Motivate
• Critical Thinking

Qualifications :