Administrator (SNF / Long-term Care)

Required Qualifications

The  Administrator must  possess :

A  valid, unrestricte d Nursing Home Administrator’s l icense  in the state.

Bachelor's degree in health administration  preferred.

Must have at least  three (3) years of experience in  a supervisor y role  in a hospital, nursing home, or oth er related health care facility.

K nowledgeable of  skilled  nursing home regulations, procedures,  laws,  regulations,  and guidelin es  pertaining to  long-term care.

Major Duties and Responsibilities

Plans, develops, organizes, implements,  evaluates  and directs the operation of the facility and its programs and activities,  in accordance with  current state and federal laws and regulations.

Plan s , develop s , organize s , implement s , evaluate s , and direct s  the   facility’s programs and activities  in accordance with  guidelines issued by the go verning body .

Identifies , in conjunction with the Director of Nursing and selected department heads, the facility’s key performance indicators .   Establishes an ongoing system to  monitor  these key  indicators  such as the Quality Assurance and Performance Improvement process throughout the facility .

Evaluates key  performance indicator outcomes with department heads to  determine  the need for action from leadership and / or management such as re-education or revisions related to  the  facility’s outcomes ,  regulatory  compliance  and / or customer satisfaction .

Develops and implements processes and systems with the Business Office Manager that  maintains  the facility's fiscal health.

Develops and executes a census and occupancy management strategy that results in improved census and improved fiscal health for the facility.

Serves as the facility representative and spokesperson to the public and professional arenas .    In so doing,  we must  periodically successfully deliver a confident, concise, message on a variety of topics that is understood by a wide range of  people  with diverse backgrounds and levels of education.

Leads and coordinates daily, weekly, bi- monthly  or monthly  management team meetings to discuss  priorities  and develop solutions  with facility leaders such as  census , collections, clinical health , survey readiness, customer service satisfaction, activity participation, etc.

Develops and  maintains  positive relationships with residents, employees, and family members through scheduled, deliberate positive interactions with them using face to face, phone, or other means of communication.

Evaluates work performance of  department heads and  maintains  accountability across all departments  in concert with Human Resources  for expected performance outcomes in each respective department .

Facilitate s , serve s ,  attends,  or  participate s  in various committees of the  facility,  as  necessary.

Knows and understands general nursing practices and procedures, OBRA regulations, Code of Federal Regulations, Appendix PP State Operations Manual, reimbursement processes,  Life Safety Code regulations,  applicable labor relations laws , and all other regulatory entities that may apply .

U nderstands,  continues to learn ,  and teaches others about  new CMS  program initiatives such as  value-based  purchasing program s like  SNF-VBP, SNF-QRP, Quality Measures, Nursing Home Compare,  Payroll Based Journal reporting,  etc.

Ensures delivery of compassionate qual ity  care and services  across an interdisciplinary team approach  as  evidenc ed  by adequate, and competent facility  st aff ,  employee   turnover,  general cleanliness,  physical plant  condition , and  o ptimal  resident functioning - physically and psychosocially .

Identifies  and c ollaborates with members of the interdisciplinary team, physicians, consultants, and community agencies to  identify   opportunities f or enhanced  services to the residents  and / or  resolve issues .

Recruits  talented, qualified individuals with Human Resources to fill department head positions as a key factor in building and  maintaining  a strong and capable team.

Perform s  rounds to  obser ve  residents and ensure  overall  needs are  being met .    Know  residents by name and sight .   Practices management by walking around .   Makes himself / herself available to employees at all levels by practicing an  open-door  policy.

Knows employees across all departments, all shifts by name and  makes himself / herself  available periodically on a routine, scheduled basis across all three shifts to gain informal employee feedback.

Conduct s   periodic  observations  o f in-ser vice education to ensure  staff  members delivering the education are  competent with the k nowledge and skill   s et   required  to  accomplish  employee learning .

Promotes teamwork, mutual respect, and effective communication .    Promotes positivity and active daily problem solving .

Leads budget development with department heads bi-annually.

Leads, with the Business Office Manager, weekly or bi-monthly budget compliance meetings to ensure financial goals are met.

Review s  and interpret s  monthly financial statements and provide s  relevant  information to the governing board.

Makes written and oral reports / recommendations to the governing board about the facility's operation.

Leads,  guides,  and directs facility readiness related to health  inspection surveys,  Occupational Safety and Health Administration (OSHA) surveys, and any other regulatory  entity or  requirement.

Ensures follow up is completed with any  “ mock ”  survey issues  identified  in preparation for health surveys, OSHA surveys, and any other regulatory  requirement .

Ensures th e facility’s plan of correction response to an y regulatory,  inspection survey  is completed, adequate ,   implemented,  and  timely .

Communicates directly with residents, medical and nursing staff, family members, department  heads  and members of the interdisciplinary team to coordinate care and services .   Responds  and resolve s complaints and concerns when necessary.

Manages and minimizes facility risk  through a team approach to achieve  desired outcomes in  customer service, key performance indicators ,  employee  retention  and other  areas as   identified .

Coordinates and cooperates with  the facility’s  liability insurance carrier  and  legal representative in the unfortunate event of litigation involving the facility.

Reads and stays informed  regarding  regulatory, business practice s  and other  changes influencing   facility  outcomes ; thereby,  facilitating  continued  success  for all.

Engages as a change agent for the facility when necessary.

Ensures res ident incidents and concerns  that rise to a reportable event such as alleged abuse, neglect, mistreatment, misappropriation, etc. are reported to the correct entity withi n the stated regulatory requirement .

Promotes and encourages an environment of trust among all employees  related to the overarching goal of  resident safety and  abuse  prevention .

Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.

Delegate s  administrative authority, responsibility, and accountability to  other staff  personnel  as  necessary .