Account Receivables & Credit Manager

About Spring Footwear: At Spring Footwear Corp., we believe that great partnerships, strong values, and inspired teamwork are the foundation of success. Our mission is to deliver quality, comfort, and style in everything we do — from our footwear to the way we treat our people.

Position Overview: We’re looking for an Account Receivables & Credit Manager to join our Accounting Team — a strategic thinker who can balance precision with creativity. This role is ideal for someone who loves improving processes, managing risk, and collaborating across departments to help our business grow efficiently and sustainably.

Key Responsibilities:

Cash Application & Allocation

• Improve cash settlement logic for high volume settlements from marketplaces and drop ship account. Ensuring payments are properly applied across customer accounts.
• Resolve unapplied cash, short pays, and discrepancies in coordination with customers and internal teams.
• Identify opportunities to improve cash application processes through automation and workflow enhancements.

Credit Management

• Develop, implement, and maintain credit policies and procedures for both in-house and insured credit accounts.
• Evaluate customer creditworthiness, set and adjust credit limits, and monitor account risk on an ongoing basis.
• Prepare and present credit risk assessments and recommendations to leadership to support informed decision-making.
• Leverage trade credit insurance to mitigate exposure while supporting sales growth.

Collections & Dispute Resolution

• Lead collections strategy and execution, driving timely resolution of past-due invoices and disputes to optimize DSO.
• Analyze delinquent and high-risk accounts, negotiate payment terms, and escalate issues as appropriate.
• Partner with Sales and Customer Service to resolve disputes efficiently while maintaining strong customer relationships.

Chargebacks & Deductions

• Own the chargeback and deduction management process, ensuring timely investigation, resolution, and recovery.
• Collaborate with internal teams and customers to validate deductions and reduce invalid or preventable chargebacks.
• Analyze chargeback trends and root causes, implementing corrective actions to minimize recurring issues and financial impact.

Reporting, Process Improvement & Leadership

• Prepare and deliver regular reporting on cash application, collections performance, chargebacks, and aging, highlighting trends and actionable insights.
• Identify and implement process improvements to enhance efficiency, accuracy, and scalability across AR functions.
• Partner cross-functionally with Sales, Operations, and Finance to align credit and collections practices with business objectives.
• Support special projects and continuous improvement initiatives as the business evolves.

Qualifications:

• Bachelor’s degree in Business, Accounting, Finance, or related field (or equivalent experience).
• Proven experience in Accounts Receivable, Credit, or Collections Management.
• Experience with US retail key accounts, reconciliations and receivables management.
• Strong analytical skills and a data-driven mindset.
• Excellent communication and presentation skills with the ability to simplify complex financial information.
• Skilled in negotiation, problem-solving, and multitasking.
• A collaborative, team-oriented attitude with the ability to work independently when needed.
• Strong interpersonal skills with a knack for building positive relationships across departments.
• Proficiency in Microsoft Excel and experience with financial or credit management systems.
• Prior experience in the B2B consumer goods or footwear industry is a plus!

What We Offer:

• Competitive pay based on experience.
• Health, dental, and vision insurance.
• Paid time-off, paid holidays, and employee discounts.
• Profit-sharing program.
• A team-oriented culture built on precision, integrity, and growth.

Apply today and take the next step in your career with Spring Footwear Corp.