Office Coordinator - 399180474-3415

Office Coordinator

Office coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities.

Job duties include :

• Greeting and establishing rapport with guests, current and prospective residents.
• Fielding community comments, suggestions, and complaints to the community manager.
• Preparing and distributing resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums, and renewals.
• Collecting and posting resident security deposits, processing fees, rent, inspection, application, or other miscellaneous fees in Yardi; recording in the proper accounts and issuing receipts.
• Completing and reconciling community reports in accordance with the monthly calendar, including accounting reports, community traffic reports, and community activity reports. Maintaining records and files in accordance with the operations manual.
• Performing general administrative functions such as answering phones, typing, copying, faxing, and filing.
• Reviewing and coding invoices and statements for community manager approval.
• Scheduling clubhouse rentals and processing rental fees.
• Ensuring office supplies are sufficiently stocked and preparing supply orders as needed.
• Making collection calls for site rental payments as directed by the community manager. Submitting bad debt files to collections.
• Processing resident move-ins and move-outs in accordance with the operations manual.
• Assisting with planning and coordinating resident relations events and activities within the community.
• Assisting with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other community-related information as directed by the community manager.
• Referring all sales prospects to the community manager and entering prospect information into Yardi in a timely manner.
• Assisting prospective residents by checking the status of Sun Homes inventory. Reviewing new and pre-owned home listings, showing homes to prospective residents, and assisting with rental applications at the discretion of the community manager.
• Forwarding Sun Homes customer service requests to the community manager in a timely fashion.
• Completing new move-in incentive requests for non-Sun Homes deals.
• Coordinating with the underwriting team at the main office to obtain approvals on prospective resident applicants; tracking all approvals and denials.
• Maintaining the petty cash fund, ensuring to record expenditures in the proper accounts.
• Preparing bank deposit slips and depositing funds as required; making daily bank runs as needed.
• Other duties as assigned.

Requirements :

Rewarding benefits include :