Program Facilitator (Associate Director)

OVERVIEW :

Reporting directly to the Director of Central Program Delivery on the Central Program Team, the Program Facilitator is responsible for leading the design and delivery of program solutions that are on the vanguard of Year Up United's evolving program models utilizing centralized instruction and support. The Program Facilitator will be responsible for overseeing, designing, and delivering unique pilots that seek to connect Opportunity Youth to career-track jobs in rapidly scalable ways. The Program Facilitator is also responsible for driving and leading site-based projects that provide Year Up United with invaluable leverage and flexibility.

The ideal candidate will thrive in a fast-paced, dynamic, complex start-up, ever-changing entrepreneurial work environment. The candidate will be a strong and effective communicator who can expertly and independently navigate a variety of responsibilities, is comfortable with change, and can design and deliver training programs and solutions that achieve strong program outcomes. The candidate demonstrates strong facilitation and coaching skills and understands the principles of adult learning, how to effectively remove barriers to learning, and how to support and engage students in an open / flipped classroom environment.

To be successful in this role, you will be tech savvy and creative and brings expert communication, administrative, and management skills that serve as a model for participants and partners. The candidate can juggle multiple relationships and a range of small and large-scale projects at once, has experience managing through influence, and can work collaboratively across internal and external stakeholders to ensure that all goals and metrics centered on student success are achieved.

In keeping with Year Up United's values, the Associate Director will have the opportunity to interact with students as coach, group facilitator, and advocate, participating in creating and sustaining a positive educational environment, with trust among students, faculty and site leaders.

KEY RESPONSIBILITIES :

Delivery Lead

• Work collaboratively with partners to ensure alignment across teams and coordinate support for students while ensuring that the needs of all parties are met
• Build and manage relationships with critical project stakeholders and drive a process to share information with the broader team on an on-going basis
• Develop programmatic materials and processes with an eye towards replication and scale across projects, teams, and markets
• Make programmatic decisions that meet the needs of both the students and employer partners
• Document program and participant-related data and synthesize / report out on trends and learnings
• Oversee additional program facilitators assigned to specific pilots and projects
• Represent the learning coach perspective when working with various functional teams
• Contribute insights, learnings and improvements to program pull ups / debriefs and support the development of improved systems for future program iterations

Learning Coach

National Program Team Member

Year Up United Citizen

QUALIFICATIONS :

Salary Range : $71,800 - $95,000

#LI-Hybrid

WORKING AT YEAR UP UNITED :

Starting January 5, 2026, employees are expected to work on-site at least two days per week (Monday through Thursday dependent on job requirements). To be eligible for employment, candidates must live and work in a state (or an approved proximate state

COMPENSATION & BENEFITS :

ORGANIZATION DESCRIPTION :

Year Up United is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults-no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country-a gap that Year Up United is determined and positioned to close through three interconnected strategies : providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up United's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up United has directly served more than 40,000 young adults since its founding in 2000. Year Up United's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas / Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City / Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up United is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

COMMITMENT TO DIVERSITY :

Year Up United embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity : http : / / www.yearup.org / about-us / careers / commitment-to-diversity /

Year Up United is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.

TO APPLY :

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.