HR Technology Analyst II - Compensation

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric careand your career.

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

About the Opportunity

Working both independently and as part of a team, provides client support, administration, and configuration of applications as it relates to compensation programs, processes, and service delivery. Leads the technical functionality of processes and programs related to job architecture, annual compensation planning, program creation, system integration, reporting & analytics, and enhancements. Performs analysis, design, configuration, qualification, documentation and roll-out of compensation technology capabilities to meet requirements. Owns key aspects of large-scale compensation and/or cross-functional projects and continuously improves reporting and data analytics capabilities.

What You Will Do

Application & User Support

• Understands and maintains a strong working knowledge of CHOP's HR Technology applications as it relates to compensation and integrated technologies and processes.
• Demonstrates the ability to diagnose, document and resolve complex compensation application issues from a functional, administrative and technical perspective.
• Solicits system requirements, performs compensation system configuration, comprehensive testing and production enablement as part of an agile development lifecycle for a variety of compensation technology applications.
• Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders.
• Plans and administers end-user training with relevant internal and external CHOP stakeholders. In particular, trains and mentors Compensation team members in routine compensation administration activities related to compensation technologies.
• Provides 'Tier 2' support of employee, management and HR users leveraging our standard service delivery model.
• Performs configuration, systems administration, data management, table maintenance, integration monitoring, and data uploads for HR Technology applications.
• High level of technical acumen as it relates to CHOP's cloud based HCM and ancillary system configurations.
• Acts as a Subject Matter Expert (SME) on CHOP HR and compensation applications including how to best leverage system capabilities to satisfy specific client needs.
• Works directly with DTS function on service requests and defect resolution from inception through to completion. In addition, serves as key point of contact for all application vendors and key supporting stakeholders for collaboration, enhancements, troubleshooting, and implementation.
• Supports downstream integration requirements including HR data model consultation, management of employee data requests and trouble shooting of data issues encountered by internal and external third-party applications.

Annual Compensation Cycle

• Leads all application configuration, reporting, updates, implementation, and improvements related to the annual compensation cycle, including year-over-year benchmark reporting, salary survey submissions, salary structure adjustments, merit and incentive planning.
• Accountable for the development of reporting and dashboards to provide meaningful data and analytics, which allows leaders to make informed decisions.
• Trains and mentors Compensation team members in ensuring all aspects of the compensation cycle are completed on time and according to established process.
• Recommends enhancements to the annual process and collaborates on their implementation.

Project Management

• Leads technical SME for designated compensation technology projects throughout the project lifecycle including creation and delivery of project plans, estimates, management presentations, user communications, and DTS coordination.
• Performs Business Requirements Analysis and composes comprehensive Design Specifications.
• Plans and executes all aspects of Unit, End to End and User Acceptance Testing to ensure quality implementations.
• Develops clear documentation including Knowledge Articles, Job Aides, Operational Guides, Standard Operating Procedures (SOPs), etc.
• Assesses client information needs and develops relevant compensation-related reports using Report Writing Tools.

Education Qualifications

• High School Diploma/GED Required
• Bachelor's Degree preferred

Experience Qualifications

• At least four (4) years of relevant experience working in a Human Resources or Information Technology environment Required
• At least two (2) years of relevant functional compensation experience or directly supporting compensation activities Preferred

Skills and Abilities

• Cloud HCM Software experience (e.g. Workday, SAP, SuccessFactors, ServiceNow HR Service Delivery, Hyland Document Management, Phenom People, etc.) including implementation, application configuration, user support, systems administration and security administration
• Knowledge and experience with Agile Methodology
• Proactive problem-solving skills
• Business and system analysis skills
• HR domain knowledge and experience
• Technology aptitude and learning ability
• Strong oral and written communication skills
• Proficiency using MS Office applications including MS Access and MS Excel
• Database, report-writing and data analysis experience
• Project management skills, knowledge and experience
• Customer service orientation
• Collaboration and consensus building skills
• High level of accountability and ability to work independently
• Flexibility and adaptability

Licenses and Certifications

• Human Resources Information Professional (HRIP)-IHRIM- upon hire-Preferred
• Professional Human Resources (PHR) - HRCI - upon hire - Preferred
• Senior Professional Human Resources (SPHR) - HRCI - upon hire - Preferred
• SHRM Certified or Senior Certified Professional (SHRM-CP SHRM-SCP)-SHRM-upon hire-Preferred
• Project Management Certification (PMP)-PMI-upon hire-Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. Click here for more information regarding CHOP's Compensation and Benefits.