Technical Support RepresentativeVirtualVocations • Baltimore, Maryland, United States
Technical Support Representative
VirtualVocations • Baltimore, Maryland, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Support Representative I (Remote), Temp to Hire.
Key Responsibilities
Answer incoming calls from customers and installers
Provide operation, troubleshooting, maintenance, and installation support
Promote and maintain positive customer relations
Required Qualifications
Prior customer service and / or troubleshooting experience in a call center or office environment (minimum of 12 months preferred)
Proven excellent attendance history in previous employment
Computer literacy in various applications including e-mail, MS Office Suite, and customer databases
Must have flexibility with shifts, including weekend coverage
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