Patient Service Representative

A company is looking for a Patient Service Representative to support high volume patient communication and ensure a positive healthcare experience.

Key Responsibilities

Support patient and provider inquiries by delivering accurate information and resolving concerns

Coordinate communication across internal departments and facilitate the referral process

Perform administrative tasks such as data entry and maintaining detailed records

Qualifications

Prior experience in a call center, medical office, or high volume customer support setting is preferred

Solid computer proficiency, including typing skills and familiarity with Microsoft Office

Ability to multitask and work independently in a remote environment

Must be 18 or older with a high school diploma or GED

Flexibility to work weekends and holidays is required