Escrow Officer / Branch Manager

Branch Manager

Join a team that puts its people first! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We are looking to add a Branch Manager to our growing team in Las Cruces, NM at First American, where we recognize our true worth is our people.

In this role, you will work in a dynamic, fast-paced setting managing our Escrow team in a variety of ways including branch operations management, market share growth, and aligning business unit goals. This position plays a key role in maintaining the overall success of the branch and our First American brand in your local market.

What You'll Do :

• Drive the strategic direction, the operations, and revenue generation for branches and key accounts within a defined geographic area.
• Act as a neutral third party between buyers and sellers during real estate sales.
• Manage funds and process real estate transactions.
• Align branch goals with business unit goals.
• Maintain client base and resolve escalated issues; answer questions and provide guidance regarding products, services, policies, or specific transactions.
• May perform duties of an Escrow production position.

What You'll Bring :

By choice, we don't simply accept individuality we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity, and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave, and other great benefits like an employee stock purchase plan.