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Collections Specialist
Collections SpecialistVeriant Solutions • Denver, CO, United States
Collections Specialist

Collections Specialist

Veriant Solutions • Denver, CO, United States
[job_card.1_day_ago]
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  • [job_card.full_time]
[job_card.job_description]

You know how 811 exists so construction crews can call before they dig? Yeah… well… a shocking number of people don’t.

Which results in :

  • Cut fiber lines
  • Blacked-out cable service
  • Angry customers
  • Insurance companies saying “Hard pass.”
  • And YOU—our future hero—stepping in to save the day.

What You’ll Do :

  • Call contractors who definitely know they should’ve called 811
  • Explain, politely, why slicing through a fiber line is, in fact, a billable oopsie
  • Negotiate payment like a diplomatic bulldozer
  • Deal with damagers who have mastered the ancient art of delay
  • Keep things professional, even when you hear “But we didn’t hit anything important!”
  • Update records, track claims, and celebrate every time you recover damage $ for our clients

    • What You Bring :

  • Can keep a straight face when someone says “There wasn’t a line there yesterday.”
  • Enjoy solving problems with equal parts logic and sarcasm (light sarcasm… HR is watching)
  • Don’t mind delivering tough news, but can do it in a friendly “let’s figure this out together” way
  • Are organized enough to juggle multiple claims without losing their cool
  • Can charm a contractor and an insurance adjuster in the same day

    • Schedule :

  • Early bird gets the worm (7 : 00am - 3 : 30pm MST, with lunch break)
  • A couple days in our cool, office
  • A couple days remote
  • Base + robust commission program $100K total comp after 6 months.
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