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Program Manager
Program ManagerUnited Software Group • Columbus, OH, United States
Program Manager

Program Manager

United Software Group • Columbus, OH, United States
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  • [job_card.full_time]
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Program Manager

Interview Type : Onsite Interviews

Work Model : Onsite - 5 days per week @ Columbus OH

Client- State of Ohio- Dept, of Medicaid

Scope of Work (Summary)

This position will be responsible for managing and overseeing project activities for the Ohio Department of Medicaid (ODM) , specifically within the Office of Information & Technology Services (ITS) .

The role supports both :

  • External vendor system projects
  • Internal ODM ITS projects

Examples include :

  • Software development projects
  • IT infrastructure projects
  • COTS product implementations

    • Key Responsibilities

  • Provide project oversight ensuring ODM ITS and contracted vendors meet commitments to deliver projects on time, within budget, and within scope .
  • Manage high-level ITS projects and act as a liaison between ODM ITS and stakeholder groups to ensure successful delivery within project criteria and timelines.
  • Work with ITS project resources to :

    • Plan, monitor, and manage projects

  • Manage timelines and deliverables
  • Escalate issues where appropriate
  • Facilitate meetings
  • Provide summaries, action items, and stakeholder communications
  • Collaborate and coordinate with :

    • System vendor project managers

  • ODM PMO
  • Especially on Ohio Medicaid Enterprise Systems (OMES) vendor projects, with focus on technical and security aspects
  • Monitor, track, and report project progress when appropriate.
  • Provide overall direction, guidance, communication, and facilitation of assigned projects.
  • Work with cross-functional teams at :

    • ODM

  • Contracted vendors
  • External stakeholders (as required)
  • Develop comprehensive project plans , including :

    • Scope

  • Schedule
  • Budget
  • Risk management strategies
  • Resource allocation
  • Execute, update, and maintain all project documentation .
  • Manage project risks and issues , including change management processes .
  • Schedule and facilitate meetings with :

    • Business stakeholders (ODM, other state agencies, external entity users)

  • ODM ITS
  • DAS / OIT
  • External system vendors
  • Coordinate and manage both technical and business workstreams .
  • Manage the complete project lifecycle , including :

    • Planning

  • Requirements gathering
  • Design
  • Build
  • Configuration
  • Testing
  • Training
  • Implementation
  • Collaborate with ODM PMO to establish and mature :

    • Project and program practices

  • Templates
  • Policies
  • Tools
  • Partnerships
  • Manage multiple related projects to ensure alignment with strategic objectives .
  • Perform other project management and coordination duties as assigned.

    • Required Skill Sets

  • Education :

    • Bachelor's degree (BS / BA) or equivalent combination of education and experience

  • Experience :

    • 8+ years in IT project and program management

  • Experience implementing large-scale projects
  • Experience working with multiple stakeholders across business and technical teams
  • Lifecycle Experience :

    • 3+ years with full product lifecycle

  • Strong understanding of development lifecycles and supporting technology methodologies
  • Proven ability to :

    • Work in ambiguous environments

  • Collaborate across multiple functional areas
  • Achieve common business objectives
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to :

    • Negotiate compromise

  • Demonstrate diplomacy in sensitive situations
  • Interact effectively with peers and management across diverse cultures
  • Perform in a fast-paced environment

    • Desired Skill Sets

  • PMP Certification
  • 3+ years of Information Technology technical experience
  • 1+ year of procurement and vendor management experience
  • 1+ year of experience in :

    • Business requirements gathering

  • Business requirements analysis
  • 1+ year of experience in :

    • Medicaid systems projects and / or

  • Healthcare systems development projects
  • Experience with :

    • Smartsheet

  • MS Project
  • MS Teams
  • SharePoint
  • Other scheduling and collaboration tools
  • Demonstrated :

    • Leadership skills

  • Analytical and problem-solving abilities
  • Ability to :

    • Recognize patterns and improvement opportunities across the organization

  • Establish facts and draw valid conclusions

    • Skill

    Required / Desired

    Amount

    of Experience

    Experience in Information Technology (IT) project and program management, implementing large scale projects, including working with multiple stakeh

    Required

    Years

    Experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle.

    Required

    Years

    Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.

    Required

    Excellent interpersonal and written / oral communication skills, including ability to negotiate compromise

    Required

    demonstrate diplomacy in sensitive situations also interact effectively with peers / management across diverse cultures and fast-paced environment

    Required

    BS / BA degree or combination of education & experience.

    Required

    PMP certification

    Desired

    Information Technology technical experience.

    Desired

    Years

    procurement and vendor management experience.

    Desired

    Years

    experience in Medicaid and / or healthcare systems development projects.

    Desired

    Years

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