Talent.com
Customer Service Representative | Technical Support (Bilingual)
Customer Service Representative | Technical Support (Bilingual)Charter Communications • El Paso, TX, United States
Customer Service Representative | Technical Support (Bilingual)

Customer Service Representative | Technical Support (Bilingual)

Charter Communications • El Paso, TX, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At a Glance

***May 8, 2026***


Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts.

Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

Who are you?


No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We'll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep video services flowing smoothly and customers satisfied. Your attention to detail is essential; you'll keep a record of actions taken and create documents that ensure your customers' service histories are available for future Representatives. All of this creates and maintains positive customer experiences. If you're ready to learn, this is a role with a lot of potential.

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Bilingual in English/Spanish

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#ZRCO2

#LI-CS4
CRP113 2026-71112 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
[job_alerts.create_a_job]

Customer Service Representative | Technical Support (Bilingual) • El Paso, TX, United States

[internal_linking.similar_jobs]

Customer Service Representative | Technical Support (Bilingual)

SpectrumEl Paso, TX, United States
[job_card.full_time]

Customer Service Representative Video Repair.Sounds like you? If so, a career as a Customer Service Representative Video Repair may be right for you.With a passion for solving problems and an eager...[internal_linking.show_more]

 • [job_card.promoted]

Remote Customer Support Representative

TradeJobsWorkforce88576 El Paso, TX, US
[filters.remote]
[job_card.full_time]

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phon...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Representative | Billing Support (Bilingual Chat)

SpectrumEl Paso, TX, United States
[job_card.full_time]

Billing Chat Repair Representative.Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? I...[internal_linking.show_more]

 • [job_card.promoted]

Supervisor, Customer Service (Bilingual)

Charter CommunicationsEl Paso, TX, United States
[job_card.full_time]

This role requires the ability to work lawfully in the U.This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center ...[internal_linking.show_more]

 • [job_card.promoted]

PayPal Customer Support Specialist

TradeJobsWorkforce88536 El Paso, TX, US
[job_card.full_time]

Join our growing team as a PayPal Customer Support Specialist to assist customers with account inquiries and payment issues.Work with your team to maintain efficiency and high standards.Deliver out...[internal_linking.show_more]

 • [job_card.promoted]

Outside Sales Representative (Bilingual Spanish)

SPECTRUM CareersEl Paso, Texas, US
[job_card.full_time]

This role requires the ability to work lawfully in the U.Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Repre...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Customer Services Representative (El Paso)

Texas Workforce CommissionEl Paso, TX, United States
[job_card.full_time]

Customer Services Representative (El Paso).Texas Workforce Commission connects people with careers across the state.While we are based in Austin on the north lawn of the Texas State Capitol, we hav...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Representative | Technical Support

SpectrumEl Paso, TX, United States
[job_card.full_time]

This role requires the ability to work lawfully in the U.Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at...[internal_linking.show_more]

 • [job_card.promoted]

Bilingual Customer Service Representative

AloricaEl Paso, TX, United States
[job_card.full_time]

Bilingual Customer Service Representative.Location: 1440 Goodyear Dr, El Paso TX 79936.Employment Type: Full-time, $18/HR.Supporting: Financial Services.We're the largest minority-owned CX provider...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Representative ($20 Ph Starting)

SpectrumEl Paso, TX, United States
[job_card.full_time]

This role requires the ability to work lawfully in the U.Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dyna...[internal_linking.show_more]

 • [job_card.promoted]

Technical Support

TradeJobsWorkforce79935 El Paso, TX, US
[job_card.full_time]

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...[internal_linking.show_more]

 • [job_card.promoted]

Costco Customer Service Representative - Starting at $22/hr

TradeJobsWorkforce88531 El Paso, TX, US
[job_card.full_time]

Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond prom...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Bilingual Entry level FullPart Time

El Paso Health InsuranceEl Paso, TX, United States
[job_card.part_time]

ENTRY Level Bilingual Customer Service Rep.Location: El Paso Insurance, El Paso, TX (On-site only) Job Type: Full-Time or Part-Time Pay: $11.Experience: Entry-level position, 2 -3 years of experien...[internal_linking.show_more]

 • [job_card.promoted]

Bilingual Customer Service Representative

MaximusEl Paso, TX, United States
[job_card.full_time]

Bilingual Customer Service Representative.Essential Duties and Responsibilities:.Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enroll...[internal_linking.show_more]

 • [job_card.promoted]

Remote Technical Support Representative

TradeJobsWorkforceEl Paso, TX, United States
[job_card.full_time]

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via pho...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Representative-El Paso

Edfinancial CareersEl Paso, TX, United States
[job_card.full_time]

Customer Service Representative.Supportive employee focused work environment with the option to work remotely after on-site training and at least six months of consistent job performance!.Join the ...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Representative | Technical Support

Charter CommunicationsEl Paso, TX, United States
[job_card.full_time]

This role requires the ability to work lawfully in the U.Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at...[internal_linking.show_more]

 • [job_card.promoted]

PayPal Technical Support Advisor

TradeJobsWorkforce88525 El Paso, TX, US
[job_card.full_time]

We’re looking for a PayPal Technical Support Advisor to perform responsibilities as a Technical Support Advisor.Deliver outstanding service to customers and colleagues.Stay adaptable to changing pr...[internal_linking.show_more]