GTM Enablement Program ManagerKustomer • Boise, ID, US
GTM Enablement Program Manager
Kustomer • Boise, ID, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Own the design and delivery of onboarding programs that accelerate new hire ramp and establish core skills needed for early success. Partner with managers and subject matter experts to reinforce training through structured upboarding and skill-building paths that extend beyond the first 90 days. Continuously evolve the curriculum to address changing business priorities, new product launches, and role-specific competencies. Measure readiness and productivity outcomes (e.g., time-to-first-deal, role certification, manager assessments) to ensure reps reach full productivity quickly and predictably. Manage the end-to-end lifecycle of enablement programsfrom scoping and design to delivery, reinforcement, and reportingensuring consistency and measurable impact. Develop and maintain the GTM Sales Playbook, curating processes, messaging, and best practices that guide reps in executing our sales motion. Partner across GTM leaders, operations, and analytics teams to align on priorities, capture requirements, and translate insights into program improvements. Build scalable reporting and communication frameworks that provide leaders with actionable visibility into program effectiveness. Lead planning and content development for major GTM enablement events (e.g., GTM Kickoff, QBRs, Offsites) to deliver high-impact training experiences. Run a consistent cadence of enablement touchpointsweekly trainings, newsletters, and ongoing communicationsto reinforce skills, share updates, and drive alignment. Support field readiness for product launches and campaigns by coordinating stakeholder inputs, preparing speakers, and ensuring post-event reinforcement. Coordinate with PMM for launch readiness, ensuring GTM teams are trained, equipped, and aligned for new product releases. Develop GTM-facing content (playbooks, battlecards, competitive intelligence, launch decks) and maintain our training cadence. Manage and evolve certification programs covering both product knowledge and selling skills. Identify, research, and prioritize AI use cases that improve GTM team effectiveness and internal enablement workflows. Experiment with AI tools, run pilots, and drive adoption of impactful solutions for both our field teams and for our enablement workstreams. Partner with product, operations, and enablement stakeholders to monitor tool effectiveness and scale best practices. 5+ years of experience in a B2B revenue organization, with background in sales, training, product marketing, or customer success Familiarity with Salesforce, Gong, Zoom, Workramp, and Guru (or similar tools) Exposure to various Sales Methodologies is highly desired Experience delivering classroom training and facilitation is a must Experience in developing training content and customer / prospect facing talk tracks Experience with AI tools for enabling / empowering reps (i.e., custom GPTs, Agents, AI Role Play, AI Content Creation, etc.) Ability to translate information from cross-functional partners (PMM, Product, CS, Operations, etc.) into digestible, sales-ready content Experience working in a MEDDPICC environment is a plus Familiarity with Customer Support / Customer Experience technology industry
GTM Enablement Program Manager
Kustomer's GTM Enablement Program Manager will thrive in a scrappy start-up environment and will have a direct influence on defining and developing our GTM motion. Join us and enable our customer-facing teams (AE, AM, CSM, SC, SDR) to deliver a world-class prospect and customer experience. The ideal candidate is obsessed with the craft of sales, understands how busy professionals effectively learn and implement new information, enjoys experimenting with AI at work, and has a high bar for quality.
This role is instrumental in supporting the GTM organization by owning four main programs :
- Program Management & Skills Development
- Reporting & Visibility
- Productivity & Workflow Efficiency
- Product & AI Enablement
The successful candidate will play a crucial role in enhancing our GTM team's effectiveness, driving revenue growth, and supporting seamless coordination across the organization.
You'll be responsible for :
Training, Onboarding & Skills Development
Program Management & Playbook Development
Enablement Events & Ongoing Cadence
Product & AI Enablement
Your qualifications :
Preferred Qualifications :
HIPAA Compliance
All roles at Kustomer may involve handling sensitive personal data.
Benefits
Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks.
Diversity & Inclusion at Kustomer
Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Disclaimer : Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.
[job_alerts.create_a_job]
Gtm Program Manager • Boise, ID, US
[internal_linking.related_jobs]
At Stitch Fix we are redefining retail shopping being the first fashion retailer to blend expert styling, proprietary technology and unique product to deliver a shopping experience that is truly pe...[show_more]
Revenue Enablement Program Manager | US.Degreed is the upskilling platform that fuels growth and innovation through lifelong learning.
We bring together everything you need to learn and advance : LMS...[show_more]
Join us as a Project Manager and become the trusted partner leading our clients through their vital implementation journey.
You'll manage diverse functions, with the ultimate goal of achieving super...[show_more]
Manager, Technology Sourcing Software.Location : HQ, USA, CA, San Francisco, 2nd St.Description Manager, Technology Sourcing Software.
Contractor hire remote USA Opportunity for extension or possi...[show_more]
The Product Manager guides software strategy, manages product roadmaps and stakeholder requirements, and coordinates cross-team delivery to drive customer satisfaction and market competitiveness.Th...[show_more]
WGNSTAR is a dynamic and growing company with a global footprint.Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the jo...[show_more]
Community Modular QOZB, LLC is a Certified B Corporation committed to creating scalable, sustainable, and impact-driven solutions for modular manufacturing.
Our mission is to support the development...[show_more]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more]
Autodesk Construction Cloud (ACC) SME / Program Manager Department : Virtual Design and Construction (VDC) Location : Boise, Idaho Duration : 8-month contract-to-hire Work Model : On-site Position Over...[show_more]
Responsibilities : Leads internal project to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing.
Manages corporate and third party vendo...[show_more]
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experie...[show_more]
Relativity's Account Services team within the Relativity Success team, ensures each customer or partner account for Relativity's business has a group of dedicated individuals to manage the account ...[show_more]
Program Manager (Brilliant Black Minds).We're Karat, the world's largest interviewing company.Karat is transforming organizations around the world.
We provide a powerful system for technical leaders...[show_more]
HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits.HNAS is part of Highmark Health, a national blended health organization with a missi...[show_more]
TravelNurseSource is working with Nationwide Therapy Group to find a qualified ER / Trauma RN in Emmett, Idaho, 83617!.NTG is committed to matching you to the right position and we pride ourselves on...[show_more]
AlliedTravelCareers is working with CrossMed Healthcare Staffing to find a qualified CT Tech in Emmett, Idaho, 83617!.At CrossMed Healthcare Staffing, we aim to create lasting impressions wherever ...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more] Remote Position Type : 06 Months + Rate : DOE Start Date : ASAP US Citizens and Green Cards, GC-EAD, TN VISA accepted.Skills and Experience Needed Looking for Project Managers / Program Managers who wil...[show_more]
Program Manager, People Programs
Stitch Fix • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Revenue Enablement Program Manager | US
Degreed • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Project Manager
North • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Manager, Technology Sourcing Software
Abacus Service Corporation • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Product Manager
Ansira • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Project Manager
WGNSTAR • Boise, ID, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Community Modular | Manufacturing Process Manager
Palm Venture Studios • Boise, ID, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Delivery Driver - Start Earning Quickly
DoorDash • Emmett, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Autodesk Construction Cloud (ACC) SME / Program Manager
Dallas • Boise, ID, US
[job_card.temporary]
[last_updated.last_updated_variable_days] • [promoted]
Project / Program Manager / Boise, ID ( Remote ), 3+ Months Contract
Staffing • Boise, ID, US
[filters.remote]
[job_card.temporary]
[last_updated.last_updated_30] • [promoted]
Sr. Manager, Product Management - Capital One Software (Remote)
Remote Staffing • Boise, ID, US
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Program Manager, Migrations
Relativity • Boise, ID, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Program Manager (Brilliant Black Minds) (United States)
Karat • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Associate Project Manager - HNAS
Highmark Health • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Travel Nurse RN - Emergency Room (ER) / Trauma - $2,173 per week in Emmett, ID
TravelNurseSource • Emmett, ID, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Travel CT Tech - $2,455 per week in Emmett, ID
AlliedTravelCareers • Emmett, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Restaurant Delivery
DoorDash • Emmett, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Project / Program Manager - 100% Remote
Staffing • Boise, ID, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]