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Quality Assurance Technician
Quality Assurance TechnicianPlanmeca USA • Charlotte, NC, United States
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Quality Assurance Technician

Quality Assurance Technician

Planmeca USA • Charlotte, NC, United States
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  • serp_jobs.job_card.full_time
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  • Ensures the unit is cosmetically perfect
  • Confirms equipment is functioning to company standards
  • Ensures that the system is complete (accessories, additional components, etc.)
  • Provides feedback to the Senior QA Technician and Warehouse Manager on all discovered issues or defects
  • Maintains record of all testing reports and calibration data
  • Customizes imaging equipment to customer order
  • Requests all necessary components to convert the incoming unit per order
  • Performs all testing tasks and calibration
  • Completes all paperwork on spare parts requested and provides results to the Senior QA Technician / Warehouse Manager
  • Repairs equipment from customer returns
  • Requests all necessary spare parts
  • Completes all paperwork on parts in and out, provides results to the Senior QA Technician / Warehouse Manager
  • Completes the all-final checking procedures per the QA Department standards
  • Maintains a clean work area
  • Collaborates with other departments : Customer Service, RMA, Shipping, and Parts
  • Maintains current knowledge of all company products and all other matters that affect the dental industry
  • Monitors workflow when the manager / supervisor is not available
  • Ensures all processes and protocols are being followed
  • Meets company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures
  • Adheres to Company policies, procedures and directives regarding standards of workplace behavior in completing job duties and assignments
  • Repairs, troubleshoots, and updates computers to company standards
  • Performs other duties as assigned
  • MINIMUM QUALIFICATIONS :

    Training and Experience

    • High School Diploma / GED
    • Warehouse experience
    • Proficient with Computers including Microsoft Office
    • Basic networking skills (preferred)
    • Knowledge, Abilities and Skills

    • Ability to use hand tools and power tools
    • Self-motivated, enthusiastic and willing to learn
    • Proven organizational skills and ability to meet targets, goals, timelines, etc.
    • Excellent verbal and written communication skills
    • Detail-oriented
    • Forklift certified (preferred) If not certified, must become certified within 3-months of hire
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    Quality Assurance Technician • Charlotte, NC, United States

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