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IT Business Analyst SAP SCE (onsite Shelton, CT)
IT Business Analyst SAP SCE (onsite Shelton, CT)Oakridge Staffing • Shelton, CT, United States
IT Business Analyst SAP SCE (onsite Shelton, CT)

IT Business Analyst SAP SCE (onsite Shelton, CT)

Oakridge Staffing • Shelton, CT, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Global luxury retail corporation is looking for an I T Business Analyst w / SAP SCE experience to work at their Shelton, CT office.

The purpose of this position is to deliver support services for all aspects of SAP SCE functionality, with a focus on OTC, including coordinating and working with other cross-functional teams, the business process sponsor and business use.

Responsibilities

  • Provides second level support for the SAP system in the Americas region and related regional applications in the areas of Sales and Distribution and MDM.
  • Cooperates with local key users and global third level support with regard to problem resolution and implementation of configuration changes and enhancements to meet business requirements.
  • Provides user support, troubleshooting, error resolution, and explains how SAP supports the business processes.
  • Ensures fixes and / or changes for incidents and problems do not adversely affect other business processes in their application area, other application areas, or other project teams.
  • Coordinate testing for SAP upgrades, software changes and bug / fix corrections with the key user community to limit business interruption.

Knowledge Requirements

  • Bachelor’s degree in an applicable field and 3 years related work experience are required
  • 2+ years of SAP OTC experience
  • SAP Cross functional experience in Order to Cash (OTC) and Procure to Pay (PTP)

    • Skill Requirements

  • Solid background working with supply chain related business processes.
  • Demonstrated ability to effectively collaborate with a variety of levels across the organization.
  • Ability to identify and solve complex problems through research and troubleshooting.
  • Strong verbal and written communication skills

    • Personal skills

  • Excellent written and verbal communication skills.
  • Customer focused.
  • Self-motivation and ability to work independently.
  • Proven ability to collaborate with customers to define issues and plan of action with flexibility.
  • Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
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