Quality Assurance - Technical Service Specialist

Job Summary

Create and maintain technical documents such as Specifications, Ingredient Statements, Allergens, Nutritional, Technical Letters, and SDS. Work with QC, R&D, and Production to coordinate appropriate information for the documents.

Major Responsibilities

• Create accurate technical documents as required by internal programs as well as per customer request on timely manner.
• Maintain technical documents for updates, revisions, and regulatory requirements. Maintain vendor management program.
• Provide technical support to the clients and internal Sales / Customer Service departments.
• Create official communication to our clients in form of business letters.
• Investigate specific technical information as required for documents or per requests.
• Organize and maintain both electronic and hard copy raw data. Keep up to date with current industry news and upcoming new regulations.
• Data entry. Conform to established internal food safety programs such as GMP, FSMA, Allergen, Glass / Brittle Plastic, and Food Defense program.

Preferred Education and Experience