Supervisor, Merchandising

Supervisor, Merchandising

The Supervisor, Merchandising is responsible for leading and managing a merchandising support team while actively participating in daily operations to ensure seamless execution across pricing, contracts, logistics, and financial functions. This position requires close collaboration with internal departments and external partners to maintain efficient workflows, resolve issues, and support trading and finance activities. Staying informed on agricultural commodity trends is essential to align execution with broader business performance.

Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Train, mentor, and develop merchandising support staff.
• Assign daily tasks, monitor workload, and ensure deadlines are met.
• Support employee growth through coaching, feedback, and development plans.
• Lead hiring, onboarding, and performance management of the team.
• Oversee accurate execution of purchase and sales contracts, confirmations, and amendments.
• Monitor compliance with pricing models, contract terms, credit limits, and controls.
• Understand the Logistics flow for truck, rail, barge, and vessel shipments and how it impacts order flow.
• Oversee domestic and international documentation including export packs, letters of credit, and claims resolution.
• Ensure timely, accurate processing of vendor invoices and payments.
• Evaluate current systems and processes; recommend and implement improvements.
• Lead testing and training for system upgrades, new tools, and best practice rollouts.
• Ensure seamless continuity of functions during staff absences or transitions.
• Collaborate with Sales and Procurement on market opportunities to ensure readiness.
• Partner with Accounting on controls, month-end close, reconciliations, accounts receivable and audit readiness.
• Build customer and supplier rapports to expedite documents, payments, and claims resolution.
• Manage vendor AP for both domestic and international payments.
• Prioritize daily workflow, distribute tasks evenly, and ensure high-level service to customers and vendors.
• Engage with internal teams (Trading, Accounting, Logistics) and external parties (customers, suppliers) to ensure timely data and documentation flow.
• Assist with resolving customer and supplier inquiries.
• Build strong relationships with internal and external stakeholders to enhance service.
• Maintain market awareness of agricultural commodity trends to understand how execution impacts business performance.
• Complete projects assigned by Manager.

Skills, Knowledge and Expertise

EDUCATION AND FORMAL TRAINING :

KNOWLEDGE, SKILLS, AND ABILITY :

Benefits

About Trinidad Benham

We are a 100% employee-owned company offering an Employee Stock Ownership Plan (ESOP). Trinidad Benham cares about you beyond a paycheck and a benefits package. We are culture of teamwork, creativity, pride, and ownership. Everyone at Trinidad Benham strives cohesively to offer exceptional products and service because we know our efforts result in a healthy bottom line and a thriving ESOP. We are planting the seeds for a more sustainable tomorrow. Become an owner today! Trinidad Benham Corporation is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics.