Program Assistant

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.

Job Summary :

The Program Assistant of Student Success at El Centro is primarily responsible for providing comprehensive academic guidance and support services. This role is essential in fostering student success by assisting students with course selection, major and minor exploration, career development, and financial aid. The Program Assistant will lead recruitment and retention initiatives, ensuring students have the resources needed to thrive academically. Additionally, this position will be cross-trained with Financial Aid, assisting students with FAFSA applications, scholarship opportunities, and financial aid guidance. This position will regularly interface with faculty, staff, administrators across the university. The Program Assistant will also play a key role in community outreach, organizing and facilitating high school visits and student success workshops. Other responsibilities include overseeing social media activities, including NEIU El Centro webpage, Facebook, LinkedIn, and Instagram accounts.

Job Description :

Academic Advising and Financial Aid Support

• Provide individualized academic advising to students, assisting them in course selection, degree planning, and major / minor decisions.
• Guide students through the registration process and ensure they are on track for graduation.
• Offer career advising, helping students explore career paths and internship opportunities.
• Lead and implement recruitment and retention initiatives to support student success.
• Collaborate with faculty and staff to identify and support at-risk students.
• Organize and facilitate weekly student success workshops.
• Cross-train with Financial Aid to assist students with FAFSA applications, scholarships, and financial aid resources.
• Provide financial literacy guidance and support students in understanding their financial aid options.
• Assist students in navigating financial aid policies and procedures.

Special Events & Recruitment

Social Media & Website Management

Other duties as assigned

Minimal Qualifications :

1. Bachelor's degree.

2. Based on position requirements, additional education, training, and / or work experience in the area of specialization inherent to the position, may be required.

Additional education, training and / or work experience in the area of specialization :

Departmental Preferences :

Work Environment & Schedule :

This position requires a background check.

Salary Range

$ 24.64

Benefits

University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit our Employee Benefits page to learn more about our comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

Northeastern Illinois University is an Equal Opportunity / Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.