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Product Delivery Manager, Mortgage Applications
Product Delivery Manager, Mortgage ApplicationsJPMorganChase • Plano, Texas, USA
Product Delivery Manager, Mortgage Applications

Product Delivery Manager, Mortgage Applications

JPMorganChase • Plano, Texas, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Securitized Products Group (SPG) Mortgage Finance Lending you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

  • Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
  • Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
  • Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
  • Develops and executes the strategic roadmap for the Commercial & Investment Bank (CIB) SPG Mortgage Finance platform aligning with the firms residential and commercial lending objectives and growth strategies
  • Assists in overseeing the end-to-end product lifecycle including ideation development launch and ongoing enhancements ensuring the platform delivers value to our clients and stakeholders
  • Assists in leading and mentoring high-performing team of product managers supporting engineers / developers front office and middle office teams fostering a culture of innovation collaboration and excellence
  • Collaborates with key stakeholders including business leaders technology teams and external partners to gather requirements prioritize initiatives lead and participate in UAT and regression testing and drive successful product outcomes
  • Stays abreast of industry trends competitive landscape and regulatory changes to inform product strategy and ensure the CIB SPG Mortgage Finance platform remains competitive and compliant
  • Identifies and mitigates risks associated with product development and deployment ensuring robust controls and governance are in place
  • Establish and monitor key performance indicators (KPIs) to assess product performance user satisfaction and business impact driving continuous improvement

Required qualifications capabilities and skills

  • 5 years of experience or equivalent expertise in product delivery or a relevant domain area
  • Demonstrated ability to execute operational management and change readiness activities
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management in addition to deployment processes and strategies
  • Previous experience leading business requirement sessions with Product Technology Front Office (Business) and Middle Office (Operations) to include documented business requirements for development by technology teams
  • Strong leadership and stakeholder management skills with the ability to inspire and motivate cross-functional teams
  • Ability to think strategically and translate business goals into actionable product plans
  • Excellent communication and interpersonal skills with the ability to influence and build relationships with stakeholders at all levels
  • Strong analytical and problem-solving skills with a focus on delivering innovative solutions

    • Preferred qualifications capabilities and skills

  • Proficient knowledge of the product development life cycle design and data analytics
  • Good understanding of residential and commercial mortgage lending processes and technology platforms particularly mortgage warehouse lending applications or similar systems
  • Applying Agile Scrum methodologies and practices; use of Jira for planning tracking and managing software development projects
  • Use of qTest or comparable for planning managing and tracking UAT and regression testing activities

    • Required Experience :

    Manager

    Key Skills

    Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 104500 - 170000

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