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Senior Business Systems Analyst - Card Operations (Debit/Credit Card)
Senior Business Systems Analyst - Card Operations (Debit/Credit Card)Kaav Inc. • Phoenix, AZ, United States
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Senior Business Systems Analyst - Card Operations (Debit / Credit Card)

Senior Business Systems Analyst - Card Operations (Debit / Credit Card)

Kaav Inc. • Phoenix, AZ, United States
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  • [job_card.full_time]
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Job Title : Senior Business Systems Analyst - Card Operations (Debit / Credit Card)

Location : Phoenix, AZ (Onsite)

Duration : Long-Term Contract

Work Authorization : USC / GC ONLY

Job Overview

Western Alliance Bank is seeking a Senior Business Systems Analyst (BSA) with proven expertise in Card Operations (Debit / Credit Card) to support key strategic initiatives in the payment processing domain .

The successful candidate will have strong knowledge of card systems , payment networks , and transaction processing platforms (Visa, Plus, Star, Moneypay), along with hands-on experience in FIS and TSYS global payment products . This is an onsite role requiring deep business and technical acumen to bridge stakeholder needs with system capabilities.

Key Responsibilities

  • Collaborate with stakeholders, product managers, and IT teams to gather and analyze business requirements related to card operations .
  • Define and document functional and technical specifications for debit / credit card systems.
  • Act as a liaison between business and technology teams , ensuring alignment on requirements, workflows, and deliverables.
  • Partner with payment network providers (Visa, Plus, Star, Moneypay) and vendors (FIS, TSYS) to ensure seamless system integrations.
  • Support end-to-end transaction processing lifecycle , including settlement, reconciliation, chargebacks, fraud detection, and dispute management.
  • Participate in system configuration, testing, and validation to ensure accuracy, compliance, and efficiency.
  • Ensure compliance with banking regulations, PCI-DSS standards, and payment industry best practices .
  • Provide subject matter expertise to support operational improvements, risk reduction, and strategic growth initiatives in card services.

Mandatory Skills & Experience

  • 10+ years of experience as a Business Systems Analyst in Banking / Financial Services , with strong focus on Card Operations (Debit / Credit).
  • Hands-on expertise with Visa, Plus, Star, and Moneypay payment networks.
  • Strong experience with FIS and TSYS global payment products .
  • In-depth knowledge of payment processing workflows : authorization, clearing, settlement, chargebacks, reconciliation, fraud prevention, and disputes.
  • Strong skills in requirements gathering, documentation, and stakeholder management .
  • Ability to translate business needs into technical specifications and work closely with development / QA teams.
  • Excellent analytical, problem-solving, and communication skills .
  • Preferred Qualifications

  • Experience in core banking platforms and their integration with card systems .
  • Knowledge of regulatory compliance in payments (e.g., PCI-DSS, NACHA, FFIEC).
  • Strong SQL and data analysis skills for transaction / data validation.
  • Prior experience in large-scale card system migration or modernization projects .
  • Why Join?

  • Opportunity to work with a leading bank on cutting-edge payment initiatives .
  • High visibility role directly supporting mission-critical card operations .
  • Collaborative environment with strong career growth potential.
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