Receptionist

Job Description

Join a high-volume specialty practice as our front-desk receptionist. You’ll own check-in / out, scheduling, insurance verification, and patient support while safeguarding PHI.

What you’ll do

Greet, check in / out, and direct patients with exceptional customer service.

Verify benefits, collect co-pays / balances, and post payments accurately.

Scan IDs / insurance cards; update demographics and insurance changes in the EHR.

Schedule office visits, complete required forms.

Maintain organized electronic charts and scan all documents.

Coordinate with clinical teams to keep the day on track; escalate issues as needed.

Uphold privacy and security standards for all PHI.

Other duties as assigned to support smooth clinic operations.

What you’ll bring

Required : MediClear credential or equivalent HIPAA / privacy certification (must be current).

Working knowledge of insurance verification, co-pay collection, and EMR / EHR workflows.

Strong multitasking, accuracy, and communication skills; dependable attendance and punctuality.

Bilingual (Spanish / English) and / or urology experience a plus .

Benefits

Medical, dental, vision, 401(k) with company participation

Paid time off (vacation, sick, holidays)

Training, growth, and a supportive team culture

Requirements

Assistant