Anthropologie Associate Store Manager

Location

This position is located at 250 Mount Nebo Pointe Rd, Pittsburgh, Pennsylvania, 15237 United States

Role Summary

In collaboration with the Store Manager, the Associate Store Manager supports the operations of the store with an emphasis on delivering an engaging and inspiring retail experience. The Associate Store Manager fosters an environment of continual development to create a culture of excellence, creativity, collaboration, innovation, and trust.

Role Responsibilities

Customer Experience

• Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued; empowers the team to drive sales by utilizing key metrics to set team and zoning goals
• Actively manages the store environment prioritizing service and sales as the Customer Experience Manager; collaborates with other managers to ensure the leadership team is trained and accountable to the CEM program
• Leads the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations

Leadership + Team Management

Visual + Business Operations

Communication + Relationships

Role Qualifications

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https : / / www.urbn.com / work-with-us / stores

Pay Range

Starting from USD $29.32 / Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.