Service Desk Network

This range is provided by Wipro. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $50,000.00/yr

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Job Summary: We are looking for an experienced Service Desk Network professional to join our Infrastructure Support and Maintenance Program. The ideal candidate will have a strong background in network technologies and be responsible for providing high-quality support and maintenance for our network infrastructure.

Key Responsibilities:

• Provide technical support and troubleshooting for network-related issues.
• Monitor network performance and ensure optimal operation of network systems.
• Perform regular maintenance and updates to network infrastructure.
• Collaborate with other IT teams to resolve complex network issues.
• Document network configurations, changes, and procedures.
• Assist in the implementation of network security measures.
• Provide training and support to junior team members on network-related topics.
• Stay current with the latest network technologies and best practices.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in relevant network technology.
• Strong knowledge of network protocols, hardware, and software.
• Experience with network monitoring and troubleshooting tools.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills.
• Must be a U.S. Green Card holder or citizen.

Preferred Skills:

• Experience with network security technologies such as firewalls, VPNs, and IDS/IPS.
• Familiarity with regulatory compliance requirements (e.g., GDPR, HIPAA).
• Ability to work independently and as part of a team.

Expected annual pay for this role ranges from $45,000 to $50,000. Based on the position, the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology
• IT Services and IT Consulting

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