Mainframe Production Assurance Analyst

JOB DESCRIPTION

We are currently seeking a Mainframe Production Assurance Analyst to join our team in Mckinney, Texas (US-TX), United States (US).

The Mainframe Production Assurance Analyst will be responsible for monitoring, supporting, and ensuring the stability of critical mainframe production systems. This role involves proactive oversight of daily batch cycles, incident resolution, access management coordination, and seamless execution of production processes to meet business SLAs.

Job Responsibilities Include :

• Monitor and validate completion of daily, weekly, and monthly batch cycles across multiple business units.
• Ensure timely execution of production jobs, identifying and resolving errors or delays.
• Perform mainframe transaction and report validations.
• Coordinate with infrastructure teams, Application Run and Build teams, External vendors, and Business Team.
• Validation and Transfer Data from and to external vendors.
• Troubleshoot job failures, escalate issues to Application technical teams, and track to resolution.
• Maintain runbooks, job schedules, and operational documentation to support transitions.
• Participate in change management activities – Deploy, validate changes, support cutover, and monitor post-implementation.
• Provide production assurance reporting (daily status, exceptions, SLAs).
• Support disaster recovery testing and ensure compliance with organizational standards.
• Collaborate with cross-functional teams (application, operations, business) to ensure high system availability and reliability.

Basic Qualifications :

Preferred Skills :

Education :

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at