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Refugee Service Intensive Case Manager
Refugee Service Intensive Case ManagerCatholic Charities • Portland, Oregon, United States, 97202
Refugee Service Intensive Case Manager

Refugee Service Intensive Case Manager

Catholic Charities • Portland, Oregon, United States, 97202
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#RRS-044 – Refugee Service Intensive Case Manager

Department : Refugee Services

Employment Type : Full Time (40hrs / wk.); Non-exempt

Reports to : Refugee Services Program Supervisor

Location : SE Portland

Compensation : $24.00 - $25.00 hourly

At CCO We Take Care of Our People

  • Benefits package including medical, dental, vision plans.
  • 100% employer-paid long-term disability and life insurance.
  • Paid vacation, sick, personal and 13 paid holidays.
  • Retirement benefit with employer match and discretionary contribution.
  • Employee Assistance Program.
  • Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.

Our Culture :

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.

Who We Are :

Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies. Founded in 1933, Catholic Charites of Oregon is one of Oregon’s oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.

Who You Are :

The Intensive Case Manager position will provide holistic and trauma-informed services to newly and recently arrived refugees. Case management services and activities will focus on increasing independence and self-sufficiency and be rooted in evidence-based standards of care.

What You Will Work On :

  • Maintain an active caseload of 25 to 30 individual clients, which includes clients in on-going psychosocial support groups.
  • Identify services specific to particularly vulnerable refugee populations.
  • Working collaboratively with Domestic Violence (DV) service providers, community partners, mental health care providers, state agencies, and others.
  • Provide trauma informed assessments, service plans and clinical case management to a variety of at-risk clients with complex needs, including survivors of domestic violence, sexual assault, torture and / or trauma; refugees who identify as LGBTQI+, individuals diagnosed with PTSD or other mental health conditions.
  • Provide resources and services specific to removing barriers to accessing housing, employment, education, healthcare, and social services.
  • What You Bring :

    Education, Certifications, and Licensure Requirements / Preferences

  • Bachelor’s degree in human services or equivalent lived and / or worked experience required.
  • Experience Requirements / Preferences

  • 4+ years of case management experience required.
  • Demonstrated competency working with people from diverse cultures. Ability to assess and treat clients in a culturally competent manner.
  • Ability to communicate concisely and effectively, both verbally and in writing English. Demonstrated fluency in a second language is preferred (especially with languages common in refugee populations such as Arabic, Amharic, Burmese, Farsi, Rohingya, Sango, Somali, Spanish, Swahili, Tigrinya, Ukraine and Zomi).
  • Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.
  • BACKGROUND AND MVR SCREENING :

    Satisfactory results from pre-employment criminal and civil background screening required. Motor vehicle records (MVR) review required as needed.

    EQUAL OPPORTUNITY EMPLOYER / VETERANS / DISABLED :

    Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency.  Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law.  Applicants and employees need not be Catholic. Complete Social Justice and Diversity statements can be found on this page under Resources.

    BENEFITS OVERVIEW :

    Benefits including health, dental, vision, and alternative care benefits for the employee. 100% employer-paid long-term disability and life insurance. Paid vacation, sick, personal and 13 paid holidays. Retirement benefit with employer match and discretionary contribution. Employee Assistance Program. Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program. Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.

    PIf2f330c6ffd2-30511-38881188

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    Case Manager • Portland, Oregon, United States, 97202

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