Bilingual Business Development Consultant - Work from home

Typical Day

Project management and client relationship building for support projects. Each day brings new challenges in the support space. The overall goal is to work closely with our business partners to keep support efforts running smoothly. Managing risk, new scope, monthly refreshes, customer / dealer complaints, case outliers, etc to ensure a high performing team.

• Ongoing project management of steady state support projects
• Analyze support data and identify trends
• Develop and conduct monthly business reviews with business partners and stakeholders
• Identify new scope opportunities and scope / quote as needed
• Manage budget for each support project (quarterly reviews, yearly quote refresh / development)
• Coordinate support complaints and associated communication
• Participate in quarterly PI Planning for Digital Support
• Skills : *

Microsoft office, communication, project management, and bilingual (Spanish)

• Additional Skills & Qualifications : *

Looking for strong candidates that are self starters, can take initiative

Data analysis tool experience i.e. Tableau, Power BI, etc.

Waterfall and / or Agile methodology experience

Contact / Call Center experience

Potential for quarterly travel to IL.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.