Director, Field Medical Integrated Enablement & Engagement Process Lead (EPL)

Overview

Director, Field Medical Integrated Enablement & Engagement Process Lead (EPL) at Genentech. The Director, Integrated Enablement & Engagement Process Lead (EPL) is a critical member of the Field Medical team, collaborating with the US Medical Digital team. This role defines, aligns, and embeds digital, data, and analytics capabilities to meet current and future business needs. It acts as a primary connector and liaison between Field Medical and product teams, driving user adoption of new digital capabilities and initiatives, and shaping product direction, prioritization, and integration into workflows. The role also leads change management, knowledge sharing, training, adoption, and measurement activities in partnership with Operational Excellence teams. A deep understanding of Field Medical priorities, standards of excellence, compliance, and the ability to build trust within a matrixed organization are required.

Responsibilities

• Strategic Liaison & Stakeholder Engagement : Primary point of contact for Field Medical capability needs, collaborating with cross-functional stakeholders to identify, synthesize, and prioritize user feedback, ensuring end-to-end excellence across Field Medical digital and AI initiatives.
• Workflow Design & Process Integration : Accountable for seamless integration of new digital products into workflows; identify capabilities, validate requirements, and lead process changes to optimize workflows.
• Enablement & Support : Develops and implements strategies to drive awareness and adoption of new tools, champions change management, and designs and delivers training.
• Change Leadership & Continuous Improvement : Leads complex change initiatives, drives organizational change from current to future state, and partners with stakeholders to align on priorities.
• Measurement & Optimization : Regularly assesses Field Medical operations, establishes KPIs, and translates measurement insights and user feedback into actionable learnings.
• Compliance & Governance : Establishes project governance frameworks, ensures regulatory compliance and privacy standards, and collaborates with legal and compliance partners.

Qualifications

Preferred Qualifications & Experience

Location & Travel

The role is field-based, with a minimum of 30% in-office time in South San Francisco, CA, or travel to locations designated by the Business. The salary range is $136,100 - $252,700, based on location and experience. A discretionary annual bonus may be available based on performance. Benefits details are provided via the link in the posting.

Benefits & EEO

Relocation benefits are not available for this job posting. Genentech is an equal opportunity employer. It is our policy to employ, promote, and treat employees and applicants on the basis of merit, qualifications, and competence, in accordance with all applicable laws. If you require an accommodation during the online application process, contact us via the provided Accommodations for Applicants form.

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