Specialist, Accounts Receivable

Specialist, Accounts Receivable

We are seeking a detail-oriented and highly organized Specialist, Accounts Receivable colleague to support the billing, cash application, and AR management functions for the club and its related entities. Reporting to the Accounting Revenue Manager, this role ensures timely invoicing, accurate customer account maintenance, and efficient collection of revenue across multiple business lines including ticketing, premium seating, suites, sponsorships, and other revenue streams.

Primary Job Duties:

• Prepare, issue, and track invoices for tickets, premium/loft seating, sponsorships, and other revenue streams.
• Ensure billing accuracy and timely distribution through Esker (TermSync).
• Partner with Ticketing, Sales, Premium, and Sponsorship teams to gather required documentation and contract details.
• Research and resolve invoice discrepancies or billing issues.
• Record and apply daily cash receipts in MS Dynamics Great Plains.
• Process deposits and ensure correct coding across multiple entities.
• Reconcile payment activity with bank statements and internal reporting.
• Maintain and analyze the AR aging schedule; ensure balances are accurate and current.
• Identify delinquent accounts and assist with proactive collection efforts with sales and partnership team.
• Communicate professionally with clients regarding outstanding balances, payment status, and account discrepancies.
• Manage the AR shared inbox, responding promptly to payment confirmations, invoice requests, and internal inquiries.
• Assist with month-end close, including AR reconciliations, revenue entries, and adjustments.
• Reconcile aging reports between trial balance and Esker Term Sync (AR subledger).
• Maintain accurate and organized documentation for internal controls, league requirements, and audits.
• Create and update detailed desk procedures to support process consistency.
• Other duties as assigned.

Qualifications/Requirements:

• Education: High school diploma or GED required, associate or bachelor's degree preferred.
• Experience: At least one (1) year of AR, billing, or general accounting experience.
• Strong understanding of AR and revenue accounting and order-to-cash processes.
• Proven ability to investigate and resolve discrepancies independently.
• Excellent attention to detail and strong organizational skills.
• Intermediate Excel skills (lookups, pivot tables, other basic formulas).
• Experience with enterprise ERP & AR systems, MS Dynamics GP and Esker AR (Term Sync) preferred.
• Familiarity with Archtics, Salesforce, or other ticketing/CRM systems is a plus.
• Strong communication and customer service skills
• Must complete all pre-employment forms and successfully pass a background check

Cardinals Benefits/Perks Summary:

The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle.

Benefits and Perks include, but are not limited to:

• Health, Dental, and Vision Insurance options; effective the first day of hire
• 401 (k) retirement option with employer match contribution
• Paid Time Off Accruals (including sick time accruals)
• Paid Time Off for most Federal holidays
• Time off for Maternity, Paternity, Military, and Bereavement
• MDLIVE: 24/7 medical support
• Flexible Spending Accounts (FSA) & Health Care Saving Account options
• Discounts on Cardinals gear & paraphernalia
• Tuition reimbursement & Professional Growth opportunities
• Daily free lunch
• Complimentary season tickets
• Subsidized gym memberships

The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-Onsite