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Web Experience Specialist
Web Experience SpecialistRegion 4 Education Service Center • Houston, TX, United States
Web Experience Specialist

Web Experience Specialist

Region 4 Education Service Center • Houston, TX, United States
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  • [job_card.full_time]
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Classification : Admin / Prof

Exemption Status / Test : Exempt / Creative Professional

Job Grade : 1

Department : Marketing

Reports To : Assistant Director of Marketing

Job Goal :

Support Region 4's marketing and organizational goals by managing and maintaining accurate, accessible, and up-to-date content across all Region 4 websites and digital platforms. This role ensures the consistency, functionality, and user-friendliness of Region 4's web presence by executing updates, conducting content audits, refreshing layouts and graphics, and coordinating with internal departments to maintain high-quality digital content across the Center.

Qualifications : Education

  • Associate degree or equivalent with background in web design, digital media, graphic design, multimedia or a related field

Experience

  • Experience managing content across multiple websites (5+), using a content management system (CMS); experience in multi-site environments preferred
  • Special Knowledge and Skills :

  • Proficiency managing multi-site CMS platforms, including publishing, formatting, organizing, and maintaining accurate, accessible web content
  • Ability to update page layouts and visual elements using Canva or Adobe tools to modernize pages and ensure design consistency
  • Understanding of web usability, navigation, and accessibility standards
  • Experience maintaining landing pages, product listings, and digital resource platforms such as the Region 4 Store, Hub, DRM, and program sites
  • Ability to conduct regular web content audits to identify outdated information, broken links, missing files, and formatting issues, and implement needed updates
  • Strong organizational and communication skills, including the ability to train departments on content submission procedures and web best practices
  • Major Responsibilities

  • Publish, format, and update content across all Region 4 websites to ensure accuracy, accessibility, and brand alignment.
  • Manage updates for the Region 4 Store, Hub, PrintWorks site, landing pages, conference pages, and additional program websites.
  • Refresh page layouts, graphics, and visual elements to maintain consistent design and improve user experience.
  • Ensure all posted content-including descriptions, dates, pricing, files, and graphics-is accurate and up to date.
  • Conduct regular audits to identify outdated content, broken links, missing files, or formatting issues and implement corrections.
  • Maintain digital asset organization, including naming conventions, tagging, categorization, and file replacement.
  • Validate content accuracy and ensure compliance with Region 4's digital, accessibility, and formatting standards.
  • Serve as the primary executor of web update requests submitted through Wrike, ensuring timely completion and clear communication.
  • Collaborate with departments, Marketing Specialists, and Communications to upload and maintain accurate web content.
  • Train internal teams on web content submission procedures, standards, and best practices.
  • Create or update basic graphics for webpages or digital signage using Canva or Adobe tools.
  • Stay informed on web content management, accessibility, and usability best practices and support web needs tied to grant-funded initiatives.
  • Support grant and organizational marketing goals : Provide content-related support for grant-funded initiatives and contribute to the goals of the Marketing Department and CSC&E.
  • Supervisory Responsibilities :

    None

    Physical Demands / Environmental Factors / Mental Demands :

    Frequent use of standard office equipment; prolonged sitting; occasional bending / stooping, pushing / pulling, and twisting; repetitive hand motions (keyboarding and use of mouse); occasional light lifting and carrying (less than 15 pounds); may work prolonged and irregular hours; work with frequent interruptions; maintain emotional control under pressure.

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    Web Experience Specialist • Houston, TX, United States

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