Talent.com
Service Manager
Service ManagerConvene • New York, NY, United States
[error_messages.no_longer_accepting]
Service Manager

Service Manager

Convene • New York, NY, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

We're seeking a Service Manager to join our operations team at our 225 Liberty location in Downtown. The Service Manager will report directly to the General Manager

What You'll Do:

The Service Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels. The Service Manager is expected to share ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high.

  • Supervise and set up the culinary service in a quick and efficient manner to participants and ensure that it follows The Program Execution Order
  • Supervise the service team and support staff, including setup, utilities, maintenance, and security
  • Coordinate culinary service between the culinary team and the service team
  • Keep the culinary informed of accurate counts
  • Review menu/service with production and culinary teams
  • Enforce all rules and regulations, and ability to carry out all safety and emergency programs
  • Monitor all beverage consumption
  • Follow all health and safety regulations and ensure the sanitation and cleanliness of service areas
What We Look For:
  • Minimum of 2 or more years of progressive experience in a conference center or a related field
  • Previous supervisory responsibility preferred
  • Strong knowledge of service standards, and different service types
  • Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
  • Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
  • Manage opening and/or closing inspection duties
  • Maintain service cleanliness in front and back of the site
  • Ensure positive overall client satisfaction
  • Ability to interact with guests and/or associates in a courteous, empathetic and discreet manner
  • Adhere to basic hygiene procedures and grooming standards
  • Flexible and long hours sometimes required
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
Compensation:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary:

Salary Min: $75,000 Salary Max: $80,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

We're Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect:
  • Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
  • Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
  • Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
  • Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
  • Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you're excited to grow, learn, and make an impact, we'd love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

#LI-DK1
[job_alerts.create_a_job]

Service Manager • New York, NY, United States

[internal_linking.similar_jobs]

Manager, Sales and Customer Service

Macy'sEatontown, New Jersey, United States
[job_card.full_time]

Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.Macy's 4th of July Fireworks, and the wonder of...[internal_linking.show_more]

 • [job_card.promoted]

Service Manager of Hospitality

Atria Physician Practice New York PCNew York, NY, US
[job_card.full_time]
[filters_job_card.quick_apply]

Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally...[internal_linking.show_more]

Client Service Manager I/II

Liberty Mutual Insurance GroupNew York, NY, United States
[job_card.full_time]

The Client Service Manager is primarily assigned to key Major and Middle Market clients and agents/brokers with a focus on construction.Owns, manages, coordinates and leads the service process on a...[internal_linking.show_more]

 • [job_card.promoted]

Client Service Manager - Associate

ChaseJersey City, NJ, United States
[job_card.full_time]

Client Service Manager Associate in Securities Services.Morgan (JPM), we are committed to delivering exceptional client service.As a Client Service Manager Associate in Securities Services, you wil...[internal_linking.show_more]

 • [job_card.promoted]

Client Service Manager, Employee Health & Benefits

Mercer FranceSaddle Brook, NJ, United States
[job_card.full_time]

Client Service Manager, Employee Health & Benefits.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's brighte...[internal_linking.show_more]

 • [job_card.promoted]

Food Service Manager

TradeJobsWorkForce10705 Yonkers, NY, US
[job_card.full_time]

Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ...[internal_linking.show_more]

 • [job_card.promoted]

Healthcare Manager (Food Service)

Compass Group USA IncRed Bank, NJ, United States
[job_card.full_time]

Morrison Living Salary: $55,000.Other Forms of Compensation: Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experien...[internal_linking.show_more]

 • [job_card.promoted]

Client Service Manager

With CoverageNew York, NY, United States
[job_card.full_time]

Location: New York, NY or Philadelphia, PA.WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy.We partner with hundreds of...[internal_linking.show_more]

 • [job_card.promoted]

Manager of Patient Services

Shields Health SolutionsNew York City, NY, United States
[job_card.full_time]

Manager Patient Services The Company is seeking someone with strong people management skills highly motivated, self-starter who is looking for a challenging career with a fast-growing company in th...[internal_linking.show_more]

 • [job_card.promoted]

Service Manager - tán NYC

TanNew York City, New York, United States, 10017-1501
[job_card.full_time]
[filters_job_card.quick_apply]

Service Manager - tán by Chef Richard Sandoval.Supervise and oversee all activities concerning BOH, F&B operations and personnel for Restaurant.Responsible for ensuring an efficient quality finishe...[internal_linking.show_more]

Experienced Service Manager

Bay Ridge HondaBrooklyn, New York, United States
[job_card.full_time]
[filters_job_card.quick_apply]

Are you a proven service leader with import brand experience and a drive for results? We’re looking for you.Bay Ridge Auto Group is seeking a.This is not an entry-level leadership role—we’re lookin...[internal_linking.show_more]

Urgent Req: Databricks Service Lead (Service Manager) - Hybrid / w2

Nexiva IncNY, United States
[job_card.temporary]
[filters_job_card.quick_apply]

Hi , This is Aditya , Staffing Expert from Nexiva Inc.I'm reaching out regarding a Role that aligns well with your experience.Let me know if you're open to discuss.Just find your resume on Monster....[internal_linking.show_more]

ServiceNow -Enterprise Service Mgmt Transformation - Senior Manager- Tech Consulting - Open Location

EYHoboken, NJ, United States
[job_card.full_time]

ServiceNow - Enterprise Service Management Transformation – Senior Manager, Tech Consulting – Open Location.Join us at EY to shape your future with confidence.At EY, we’re all in to shape your futu...[internal_linking.show_more]

 • [job_card.promoted]

Client Service Manager - Associate

JPMorgan ChaseJersey City, NJ, United States
[job_card.full_time]

Client Service Manager Associate In Securities Services.Morgan (JPM), we are committed to delivering exceptional client service.As a Client Service Manager Associate in Securities Services, you wil...[internal_linking.show_more]

 • [job_card.promoted]

Remote Service Manager

Infused InnovationsNew York City, NY, United States
[filters.remote]
[job_card.full_time] +1

Remote Service ManagerPosition OverviewWe are seeking a highly skilled and results-driven Service Manager to oversee and elevate service operations while leading a dynamic team.This role is designe...[internal_linking.show_more]

 • [job_card.promoted]

Senior Client Service Manager

GallagherNew York, NY, United States
[job_card.full_time]

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a ...[internal_linking.show_more]

 • [job_card.promoted]

Client Service Manager

Arthur J Gallagher & CoNew York, NY, United States
[job_card.full_time]

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.You'll be backed by our digital ecosystem: a ...[internal_linking.show_more]

 • [job_card.promoted]

Assurance Manager - Business Services

RSMNew York, NY, United States
[job_card.full_time]

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their ful...[internal_linking.show_more]