Patient Care Specialist I

Patient Care Specialist I
Full-Time | 3:00 PM – 12:00 AM
Shift Differential Available

We offer competitive pay, schedule flexibility, and opportunities for professional growth within a supportive, mission‑driven organization.

As a Patient Care Specialist I, you will be an active member of a multidisciplinary treatment team providing direct care to patients in a residential addiction recovery environment. This role focuses on continuous patient supervision, engagement, and support while helping maintain a safe, structured, and therapeutic setting throughout treatment.

Teammate Benefits

• 18 days Paid Time Off (PTO) and 8 paid holidays
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) – available at eligible facilities
• Access to over 600 free CEU courses
• Discounted tuition opportunities through Capella University
• Schedule flexibility to support work‑life balance
• Merit‑based increases recognizing growth and performance
• Commitment to Diversity, Equity, and Inclusion

Qualifications

• High School Diploma or GED
• Basic computer skills or willingness to learn Microsoft Office (Outlook, Teams, Word)
• Valid driver’s license in the state of employment and ability to meet insurance requirements
• Ability to transport patients locally as needed (up to 10%; no overnight travel required)
• CPR and MANDT certification (training provided and maintained as required)

Preferred Qualifications

• Six (6) months of experience working in a behavioral healthcare or substance use treatment setting
• Basic knowledge of addiction and the recovery process

Responsibilities

• Ensure patient safety and wellbeing by maintaining a structured, supportive, and therapeutic environment
• Provide continuous patient supervision, interaction, and care
• Serve as a resource for new patients by providing orientation, introductions, and encouragement to participate in programming
• Demonstrate professionalism, empathy, and positive communication with patients and teammates
• Apply de‑escalation techniques, active listening, appropriate boundaries, and positive reinforcement
• Assist with monitoring and maintaining facility safety and security in collaboration with teammates
• Conduct safety checks in accordance with individualized supervision guidelines (e.g., 15‑minute or hourly checks)
• Document patient observations and interactions accurately and in a timely manner
• Provide transportation for patients or coordinate transportation with appropriate team members as needed
• Assist with identification of AMA risk and intervention efforts
• Participate actively as a member of the treatment team
• Perform other duties as assigned

Join our team. Start saving lives today.